Receptionist, Band 2- Emergency Department

5 months ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Are you enthusiastic, highly motivated and wanting to work for the NHS? If you are looking for a job where you will be kept busy and no day is the same, the Receptionist role could be for you.

This specific job role entails working nights, 22.5 hours week on a set shift pattern (11pm - 7am) which will include working unsocial hours, weekends and Bank Holidays. Unsocial hours worked attract an enhanced rate of pay. You must be able to have a flexible approach and be able to work extra shifts to ensure Reception has optimum Reception cover.

You will be part of a friendly team of approximately 25 Receptionists working in a busy Emergency Department working with a wider multi-disciplinary team. You will be working in a fast paced/ever changing environment.

To provide a comprehensive and efficient Reception service within the Emergency Department.

Register/book in patients, update patient records, make referrals to other departments, using the Trust's IT system.

Scanning of patient documentation.

Answer telephone enquiries.

Deal with enquiries at Reception that are not necessarily ED related.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
- Knowledge of TrakCare and other NHS systems - training provided
- Competence in IT skills including Outlook and Word
- Confidence in dealing with members of the public, all disciplines of hospital staff and other agencies.
- Excellent telephone and interpersonal skills.
- Ability to communicate clearly and act quickly in an emergency situation
- Able to work under pressure, problem solve in a changing and challenging environment.
- Attention to detail, familiar with medical terminology.
- Able to prioritise, work autonomously using own initiative as well as working collaboratively as a team.
- Able to deal with the general public in a wide range of situations requiring diplomacy, tact and compassion.
- Able to deal with challenging behaviour in a tactful and calm manner.
- Capable of learning new skills and adapting to new policies and procedures in an ever changing environment.
- Understanding of hospital and basic knowledge of roles in other areas



  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Are you looking for an exciting, varied and challenging new role? We are looking for enthusiastic and motivated Receptionists to support our bustling and friendly Emergency Department at Gloucestershire Royal Hospital.You will work as part of a team to help improve patient experience and quality of care within the Emergency Department. You will be working in...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Are you enthusiastic, highly motivated and wanting to work for the NHS? If you are looking for a job where you will be kept busy and no day is the same, the Receptionist role could be for you. This specific job role entails working nights, 22.5 hours week on a set shift pattern (11pm - 7am) which will include working unsocial hours, weekends and Bank...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Provide a comprehensive and efficient reception service to attendees to the Emergency Department. - Register patients, make referrals using the Hospitals IT System, TrakCare. - To input data entry onto databases as required. - Direct patients where appropriate. Provide a comprehensive and efficient reception service to attendees to the Emergency Department....


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Band 6 Emergency Department Therapist Job OpportunityWe are seeking a skilled Band 6 Emergency Department Therapist to join our multi-disciplinary team at a hospital in Gloucestershire.About the Role:Work as a Band 6 Emergency Department Therapist on a full-time basisContribute to a supportive and established multi-disciplinary therapy teamEnjoy a...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Band 6 Emergency Department Therapist OpportunityHunter AHP is seeking a skilled Occupational Therapist to join their team as a Band 6 Emergency Department Therapist. This is a fantastic opportunity to work in a multi-disciplinary therapy team at a hospital in Gloucestershire.Key Details:Band 6 Emergency Department Therapist role£25-26 p/hStart ASAPWork in...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistWe are seeking a skilled and compassionate Occupational Therapist to join our team as a Band 6 Emergency Department Therapist. This is a fantastic opportunity to work in a supportive and established multi-disciplinary therapy team.Job Summary:Work as a Band 6 Emergency Department Therapist in a hospital in...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistJob Summary: We are seeking a skilled Occupational Therapist to join our team in Gloucestershire. As a Band 6 Emergency Department Therapist, you will work closely with a multi-disciplinary team to provide high-quality patient care.Key Responsibilities:Work as part of a multi-disciplinary therapy team in a...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Band 6 Emergency Department Therapist OpportunityHunter AHP is seeking a compassionate Occupational Therapist to join their team as a Band 6 Emergency Department Therapist. This is a fantastic opportunity to work in a multi-disciplinary therapy team at a hospital in Gloucestershire on a full-time basis for a 3-month contract.Key Details:Band 6 Emergency...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistJob Type: Full-timeLocation: GloucestershireJob Description:We are seeking a skilled Occupational Therapist to join our team as a Band 6 Emergency Department Therapist. The successful candidate will work in a multi-disciplinary therapy team at a hospital in Gloucestershire on a full-time basis for a 3-month...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (22.5 hours a week - 3 days) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Gloucester Royal Hospital, however the role will require cross site support as needed (please note we do have a free bus...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Outpatient Receptionist, Band 2 (30 hours a week) We are currently looking for enthusiastic, self-motivated and flexible people to join our reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Gloucester Royal Hospital but may require cross site support as needed, (please note we do have a free bus for staff that goes...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistJob Summary: We are seeking a skilled Occupational Therapist to join our team in the Emergency Department of a hospital in Gloucestershire. The successful candidate will work as part of a multi-disciplinary therapy team, providing high-quality patient care and contributing to the development of the team.Key...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistJob Summary: We are seeking a skilled Occupational Therapist to join our team in Gloucestershire. The successful candidate will work in a multi-disciplinary therapy team, providing high-quality patient care in an acute and emergency setting.Key Responsibilities:Provide occupational therapy services to patients...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Receptionist, Band 2- Dermatology (22.5 hours a week) To provide an efficient reception/clerical service for the Dermatology Department. To carry out all associated clerical work, including registration of patients, updating patient records and patient enquiries. Communication and close liaison with admin staff, clinical staff, patients and relatives is...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Title: Band 6 Emergency Department TherapistJob Summary: We are seeking a skilled Occupational Therapist to join our team in Gloucestershire. The successful candidate will work in a multi-disciplinary therapy team, providing high-quality patient care in an acute and emergency setting.Key Responsibilities:Provide occupational therapy services to patients...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Opportunity: We are seeking a skilled Occupational Therapist to join our team as a Band 6 Emergency Department Therapist in Gloucestershire. This is a fantastic opportunity to work in a multi-disciplinary therapy team and contribute to delivering high-quality patient care.Key Responsibilities:Work as part of a multi-disciplinary therapy team in an...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Knowledge of TrakCare and other NHS systems - training provided - Competence in IT skills including Outlook and Word - Confidence in dealing with members of the public, all disciplines of hospital staff and other agencies. - Excellent telephone and interpersonal skills. - Ability to communicate clearly and act quickly in an emergency situation - Able to work...


  • Gloucester, Gloucestershire, United Kingdom Hunter AHP Full time

    Job Opportunity: Occupational Therapist for Acute Emergency DepartmentWe are seeking an experienced Occupational Therapist to join our team in the Emergency Department in Gloucester.About the Role:As a key member of our multidisciplinary team, you will be responsible for providing occupational therapy services to patients in the acute emergency...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Office/ Receptionist, Band 2 (20.5 hours a week) Are you looking for a varied and rewarding job? We are looking for people to join the General Services Team in the Pathology General Office to undertake administrative duties including organising rotas, managing records and invoices, and answering queries. There may also be the occasional need to cover...


  • Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Administration Co-ordinator, Band 3 (22.5 hours a week) To assist the ED Administration Manager to ensure that the Emergency Department operate an effective Reception/Administration Service. To assist the ED Administration Manager with all associated administrative work, including line management of Receptionists, rota management, pay returns, annual...