Transformation Support Officer

2 months ago


Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

Manchester Royal Infirmary is recruiting a Transformation Support Officer to join our Transformation Team.

Manchester Royal Infirmary’s Transformation Team is responsible for providing leadership and delivery of transformation programmes and projects, and Building A Culture of Continuous Improvement across the hospital. Our current Transformation Plan includes programmes focussed on Urgent and Emergency Care, Outpatients and Theatres; transforming services, driving productivity and efficiency, delivering Value for Patients and optimising the potential of Hive, our single electronic patient record system which went live across MFT in September 2022.

As an integral and valued member of the team, the post holder will assist with the development and implementation of large-scale change programmes and improvement projects. They will also play a key role in helping to build a vibrant culture of continuous improvement across the hospital through the effective co-ordination and promotions of events and classes.

The post holder will have a sound working knowledge of using an established programme / project management approach, alongside experience of producing programme plans, quality assurance and project documentation.

With excellent communication and prioritisation skills, and experience of working across teams and organisations, this is a great opportunity for an individual to develop their career in transformation.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We’re looking forward to hearing from you

**What we are looking for**:
Knowledge of administrative procedures, project management and information analysis

Excellent communication skills on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills

Ability to produce high quality written documents

Negotiating, networking and persuasive skills

Collaboration and team working skills

Problem solving skills and ability to respond to sudden unexpected demands

Knowledge of principles and skills for supporting project management eg ensuring they meet timetables, meeting calendars, deadlines, etc.

Ability to work on own initiative and organise own workload with mínimal supervision working to tight and often changing timescales



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