Travel Operations Executive
5 months ago
London
Ref: 777BA
**COMPANY PROFILE**
Our client is a well-established International Tour Operator
**RESPONSIBILITIES**
**Travel Operations Executive**
**Salary: Up to £33,000 Depending On Experience + Benefits**
**Location: London**
**Ref: 777BA**
**Main Duties**:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
**The Role**:
- Provide a high level Customer Service to European speaking customers
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.
**CANDIDATE'S PROFILE**
- Excellent command of English
- Fluency in French or Italian, Spanish or German is advantageous
- **Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar**:
- Excellent knowledge of Scotland as a destination and its tourism products
- Positive, Problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate
**SALARY**
**Up to £33,000 Depending On Experience + Benefits**
**Keywords**
Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Villa, Chalet, Hotels, Flight, Airlines, Hospitality, Host, Travel assistant, Hotel receptionist, Travel agent, Holiday booking, Travel Specialist, French Speaker, Senior Tour Operations, inbound travel groups, Group Operators, French speaking, Italian speaking, Spanish Speaking, German speaking
**STATUS**
Live
**SALARY**
Up to 33,000
**REFERENCE**
777BA
**LOCATION**
London
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