Senior Servicenow Developers

3 weeks ago

Reading, United Kingdom Mayflower Recruitment Limited Full time

We are recruiting a talented **Senior ServiceNow Developers for an interesting growing ISP client
**Job Summary

Our client as an ISP has a complex systems landscape. Our ServiceNow instance is / will be used for a range of things from ITSM to order fulfilment which includes integration to external suppliers and allowing customers to perform self-service tasks.

We are looking for a dynamic individual who loves getting stuff done. Someone who is ready to maintain and expand the ServiceNow Architecture as we grow. They will work closely with key stakeholders to ensure new projects that require ServiceNow integrationcan be completed and that it is the right tool for the job.

Several Communications Providers work via SOAP Endpoints, so experience working with SOAP Integrations would be beneficial.

Job Description:

- Design and Implement ServiceNow code and architecture, responsible for overall ServiceNow code quality.
- Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications.
- Hands-on experience in Service Catalogue/Service Portal modules.
- Create and use update sets to move customizations between ServiceNow instances.
- Design for and maintain a highly available and recoverable environment.
- Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.
- Document, maintain and update policies, procedures, and controls for the operation of the ServiceNow platform and its SDLC.
- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
- Work with process managers to fully understand business functionality, pain points, and areas of improvements.
- Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology.
- Proactively keep ServiceNow skills current.
- Manage and lead the development work of vendors and consulting staff.
- Mentor and share technical knowledge with service management team.

Mayflower is acting as an Employment Agency in relation to this vacancy.

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