Customer Service Administrator

3 months ago


Nottingham, United Kingdom Tate Recruitment Limited Full time

**Customer Service Sales Administrator**

**£23,000 - £24,000**

**Basford**

**Free car parking**

**The role**:
In this role, you'll spend approximately 80% of your time:

- Processing orders efficiently through their website platform.
- Addressing and resolving issues related to missing or incorrect orders.
- Utilising your expertise to ensure smooth order processing and timely delivery.

Additionally, you'll spend around 20% of your time:

- Engaging directly with customers to assist with product enquiries and take orders over the telephone
- Offer customers alternative products if stock is not available
- Providing exceptional support to enhance their customer experience and foster positive relationships with their customers.

Key skills and experience:

- Strong administration skills, ideally with experience in a manufacturing background where you have experience of processing and taking orders (although not essential).
- Experienced in managing online orders and resolving related issues.
- Contributing to the warm and supportive atmosphere within their small customer services team.
- Strong communication skills, both written and verbal, to engage effectively with customers and building relationships to secure repeat orders
- Experience in conflict resolution and the ability to handle challenging situations with professionalism and empathy.

**In return**:
Free on site car parking

25 days annual leave plus bank holidays

Pension scheme

Tate is acting as an Employment Business in relation to this vacancy.



  • Nottingham, Nottingham, United Kingdom Customer service NOTTS (Gib) Full time

    Entain: A Global Leader in Sports Betting and Gaming Entertainment We're Entain, a global company dedicated to providing the most exciting and trusted sports betting and gaming entertainment experiences worldwide. We strive to revolutionize the gambling industry through innovation, sustainability, and a commitment to responsible gaming. Protecting Our...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator **Salary**: £24,000 Location: Nottingham Type: Full-time, Permanent **Overview** 2fawcett are recruiting for a Customer Service Administrator, to join a company located in Nottingham on a full-time, permanent basis. **The Role & Responsibilities of the Customer Service Administrator** The Customer Service...


  • Nottingham, United Kingdom Tennants UK Full time

    Job Advert **Customer Service Administrator** Are you someone who loves being in the thick of things; having a handle on everything that is happening with customers and being comfortable with talking to them over the phone? If you are looking for a role where you can take responsibility for customer liaison and management, this role is for you. Tennants UK...


  • Nottingham, United Kingdom Staffline Full time

    **Customer Service / Administrator Nottingham** **Salary 24K-26K** On behalf of my client, a successful vehicle rental company are looking to appoint a Customer Service Administrator to join their Vehicle rental business team based in Nottingham. **The Role** - Effectively looking after the fleet operations and administration of the branch - Coordinating...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    2fawcett are recruiting for a **customer service administrator** to join our client in Nottingham on a **full-time, permanent** basis. The role & responsibilities: Taking inbound phone calls for the Service General phone line and handling customer enquiries Call logging and raising **new orders** Improving **customer service** experience, create engaged...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    2fawcett are recruiting for a **customer service administrator** to join our client in Nottingham on a **full-time, permanent** basis. The role & responsibilities: Taking inbound phone calls for the Service General phone line and handling customer enquiries Call logging and raising **new orders** Improving **customer service** experience, create engaged...


  • Nottingham, Nottingham, United Kingdom Customer service NOTTS (Gib) Full time

    Entain: A Global Leader in Sports Betting and Gaming Entertainment We're Entain, a global company dedicated to providing the most exciting and trusted sports betting and gaming entertainment experiences. Our mission is to revolutionize the gambling industry while prioritizing sustainability and growth for our players, ourselves, and the broader entertainment...


  • Nottingham, United Kingdom Harper Recruitment Group Full time

    **Customer Service Administrator** **Location: North Nottingham** **Hours: Monday to Friday, 9:00 am - 5:00 pm** **Hourly Rate: £10.90** Are you a skilled communicator with a passion for providing exceptional customer service? Join our client, a highly regarded mail order company, as a Customer Service Administrator during a busy seasonal...


  • Nottingham, United Kingdom Customer service NOTTS (Gib) Full time

    We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for...


  • Nottingham, United Kingdom Customer service NOTTS (Gib) Full time

    We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £25,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...


  • Nottingham, Nottingham, United Kingdom AWD online Full time

    Customer Service Administrator / Credit Control Assistant with excellent customer focus and administration skills, experience with using all Microsoft packages and a can-do attitude is required for a well-established company based in Nottingham, Nottinghamshire, East Midlands.The official title for this role within the business is Credit Control...


  • Nottingham, United Kingdom SF Recruitment Full time

    SF Recruitment is currently recruiting for a Customer Service Administrator to join a fast paced customer service team based in the outskirts of Nottingham City Centre. Our client is looking for somebody with customer service experience who can go in and hit the ground running - Administration experience is also essential for this role. Ultimately, you...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £26,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...


  • Nottingham, United Kingdom XPO Full time

    **Logistics done differently.** Here at XPO, we’re looking to bring in a Customer Service Administrator at our new customer site in Nottingham on a permanent basis. You will efficiently administer customer order requests, process and improve contract transport operations in order to achieve targeted performance levels whilst meeting the needs of the...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Account Administrator Type: Permanent **Salary**: £25000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with customers. - Liaise...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. £24,000 Monday to Friday Customer Service...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. £22,000 - £24,000 Customer Service Administrator -...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. Up to £24,000 depending on experience Monday to...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. £23,000 Customer Service Administrator - The Role: -...