Customer Service Administrator

5 months ago


Nottingham, United Kingdom Tate Recruitment Limited Full time

**Customer Service Sales Administrator**

**£23,000 - £24,000**

**Basford**

**Free car parking**

**The role**:
In this role, you'll spend approximately 80% of your time:

- Processing orders efficiently through their website platform.
- Addressing and resolving issues related to missing or incorrect orders.
- Utilising your expertise to ensure smooth order processing and timely delivery.

Additionally, you'll spend around 20% of your time:

- Engaging directly with customers to assist with product enquiries and take orders over the telephone
- Offer customers alternative products if stock is not available
- Providing exceptional support to enhance their customer experience and foster positive relationships with their customers.

Key skills and experience:

- Strong administration skills, ideally with experience in a manufacturing background where you have experience of processing and taking orders (although not essential).
- Experienced in managing online orders and resolving related issues.
- Contributing to the warm and supportive atmosphere within their small customer services team.
- Strong communication skills, both written and verbal, to engage effectively with customers and building relationships to secure repeat orders
- Experience in conflict resolution and the ability to handle challenging situations with professionalism and empathy.

**In return**:
Free on site car parking

25 days annual leave plus bank holidays

Pension scheme

Tate is acting as an Employment Business in relation to this vacancy.



  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant OpportunityWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. As an administrative assistant, you will play a vital role in supporting our customer service team and ensuring the smooth operation of our sales order processing and client services.Key Responsibilities:Comply with...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant OpportunityWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. As an administrative assistant, you will play a vital role in supporting our customer service team and ensuring the smooth operation of our sales order processing and client services.Key Responsibilities:Comply with...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant RoleWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. The successful candidate will be responsible for providing administrative support to our clients, including processing sales orders, communicating with customers, and maintaining accurate records.The ideal candidate will have...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant RoleWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. The successful candidate will be responsible for providing exceptional customer service and supporting our sales team in a busy office environment.Key Responsibilities:Comply with departmental processes and procedures,...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    {"title": "Administrative Assistant", "subtitle": "Customer Service Role", "content": "We are seeking an experienced administrative assistant to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional customer service to our clients, processing sales orders, and maintaining accurate...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    {"title": "Administrative Assistant", "subtitle": "Customer Service Role", "content": "We are seeking an experienced administrative assistant to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional customer service to our clients, processing sales orders, and maintaining accurate...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About the RoleWe are seeking an experienced administrator to join our team at Quality Service Recruitment. As an administrator, you will play a crucial role in supporting our operations and ensuring the smooth delivery of our services.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our clients and candidates, responding to...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About the RoleWe are seeking an experienced administrator to join our team at Quality Service Recruitment. As an administrator, you will play a crucial role in supporting our operations and ensuring the smooth delivery of our services.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our clients and candidates, responding to...


  • Nottingham, United Kingdom Tennants UK Full time

    Job Advert **Customer Service Administrator** Are you someone who loves being in the thick of things; having a handle on everything that is happening with customers and being comfortable with talking to them over the phone? If you are looking for a role where you can take responsibility for customer liaison and management, this role is for you. Tennants UK...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    2fawcett are recruiting for a **customer service administrator** to join our client in Nottingham on a **full-time, permanent** basis. The role & responsibilities: Taking inbound phone calls for the Service General phone line and handling customer enquiries Call logging and raising **new orders** Improving **customer service** experience, create engaged...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    2fawcett are recruiting for a **customer service administrator** to join our client in Nottingham on a **full-time, permanent** basis. The role & responsibilities: Taking inbound phone calls for the Service General phone line and handling customer enquiries Call logging and raising **new orders** Improving **customer service** experience, create engaged...


  • Nottingham, United Kingdom Harper Recruitment Group Full time

    **Customer Service Administrator** **Location: North Nottingham** **Hours: Monday to Friday, 9:00 am - 5:00 pm** **Hourly Rate: £10.90** Are you a skilled communicator with a passion for providing exceptional customer service? Join our client, a highly regarded mail order company, as a Customer Service Administrator during a busy seasonal...


  • Nottingham, United Kingdom CV-Library Full time

    Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Administrator to join their growing team. As a Customer Service Administrator, you will deliver exceptional service by leveraging your product knowledge and expertise. Your days will be spent communicating with key customers and personnel via various...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £25,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator Type: Permanent **Salary**: £23,000 - £26,000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with...


  • Nottingham, United Kingdom SF Recruitment Full time

    SF Recruitment is currently recruiting for a Customer Service Administrator to join a fast paced customer service team based in the outskirts of Nottingham City Centre. Our client is looking for somebody with customer service experience who can go in and hit the ground running - Administration experience is also essential for this role. Ultimately, you...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Account Administrator Type: Permanent **Salary**: £25000 Location: Nottingham 2fawcett are currently recruiting for a Customer Service Administrator for a business based in Nottingham. **Duties**: - Act as the first point of contact for customers. - Process telephone orders and enquiries. - Develop relationships with customers. - Liaise...


  • Nottingham, United Kingdom XPO Full time

    **Logistics done differently.** Here at XPO, we’re looking to bring in a Customer Service Administrator at our new customer site in Nottingham on a permanent basis. You will efficiently administer customer order requests, process and improve contract transport operations in order to achieve targeted performance levels whilst meeting the needs of the...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. £22,000 - £24,000 Customer Service Administrator -...


  • Nottingham, United Kingdom Kirkland Associates Ltd Full time

    Our client are looking for an enthusiastic and hard working individual to join their team in the NG2 area of Nottingham. You will be responsible for looking after some of their key accounts, ensuring they receive a great service from start to finish and completing administrative duties alongside this. Up to £24,000 depending on experience Monday to...