Breast Screening/mammography Clerical Officer

5 months ago


Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

The Breast Screening Unit is looking for an individual with excellent interpersonal and communication skills to join its multidisciplinary team.
**We provide screening over 4 sites**: Chesterfield Hospital, Scarsdale and 2 Mobile units. Appointments for all locations are arranged by the Breast Screening Unit administration team based at Chesterfield Royal Hospital.
The Breast Screening Unit receives a high volume of calls each day so it is essential that you have had previous experience of booking appointments over the telephone.

Answer telephone calls from breast screening unit service users. Book and change appointments for the mobile and static screening locations, according to the screening schedule, as requested by clients using the National Breast Screening Computer system (NBSS).
Liaise with the Deputy Mammography Co-ordinator and Mammography Administrative Officer to ensure women are offered the most appropriate location for their screening. Take messages and deal with enquiries appropriately maintaining a consistently efficient and helpful approach.
A clear understanding of the importance of confidentiality is essential for this role

This is an excellent opportunity to join a successful foundation trust with a strong commitment to delivering the highest standards of clinical quality, patient care and staff experience. The Trusts Together as One Strategy describes our organisational values and a pledge to support our people through compassionate and inclusive leadership.

The receive patients at reception and accurately record patient information onto the breast screening, Radiology and MEDWAY computer systems.

Prepare all documentation for base and mobile sites prior to screening clinics.

Perform all post clinic tasks to ensure images are ready for reporting by film readers in timely manner.

Request and send images via IEP as required and import into PACS ready for review by radiologists and radiographic staff.

Participate in maintaining the appointments system for symptomatic and surveillance patients in consultation with the Consultant Radiologists, Radiographic staff and Surgical colleagues. Prepare all necessary documentation prior to clinics.

Arrange biopsy appointments for in-patients and out-patients in liaison with clinicians. Prepare notes, x-rays and paperwork for ad-hoc clinics.

Send out Text reminders of Breast Screening Appointments to clients on a daily/weekly basis as requested.

Assist in the production and distribution of information to GP practices regarding the Breast Screening Programme and screening schedules.

Promote and maintain good working relationships within the team and other Departments to ensure efficient smooth running of the service.

To be aware of the Screening Programme Key Performance Indicators to meet targets and maintain standards.

Participate in Regional and National update training as required.

When required, receive patients at reception and accurately record patient information onto the Breast Screening, Radiology and PAS Computer Systems. Access the Health Authority On Line Enquiry site to ensure data accuracy.

To be familiar with the Quality Assurance Guidelines. Participate in the Quality Assurance process and Quality Management System implementation.



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