Customer Service
7 months ago
**Job Title**: Customer Service & Operations Assistant
**Reporting to**: Queen Street Management Committee
**About the RI**
The RI is a cornerstone of sport in York, and has stood tall for over 100 years.
The Queen Street site offers a wealth of activities to the public at affordable cost, in line with our charitable mission to get people of all ages and backgrounds happier and healthier through sports and activities.
**About the role**
This role would suit someone with a passion for sport who is interested in progressing in this area.
You will be primarily responsible for providing high quality customer service to the members of the RI and ensuring safe and efficient use of the facilities.
What we are looking for:
**Essential**:
- Previous customer facing experience
- Motivated and driven to work unsupervised
- Ability to work flexibly
- Good computer skills and ability to become proficient in new systems quickly
- A passion for the sports and activities that the Queen Street facility offers
**Main Responsibilities**:
- Provide an excellent customer service experience for users of the RI with a positive and pragmatic attitude
- Ensure the smooth running of large events e.g. tournaments
- Take and manage bookings via our SportsBooker system
- Respond to and resolve user queries
- Reconcile membership payments
- Follow the opening and closing procedure
- Undertake the required cleaning as part of the opening and closing procedures
- Undertake regular walk-throughs of the venue to ensure the safe use of the facilities
- Undertake the relevant health and safety checks when they are due
- Effectively and efficiently report any incidents in the relevant incident book and to the relevant person on the Queen Street Management Committee
- Vigilantly follow the required health and safety procedures of the venue
- This is not an exhaustive list, you will be given other responsibilities as and when required
**Pay**: £12 p/h
**Job Types**: Part-time, Permanent
Pay: £12.00 per hour
Work Location: In person
-
Customer Service Advisor
1 day ago
York, United Kingdom Monster Group Full timeMonster Group (UK) Ltd is a thriving e-commerce retailer offering a diverse range of high quality and great value products to an international market. We source all our products direct from suppliers, retail them across 80 different platforms worldwide and distribute them directly to our customers from one of our Monster distribution centres. We pride...
-
Customer Service Advisor
6 months ago
York, United Kingdom Business Waste Full time**Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...
-
Customer Service Advisor
7 months ago
York, United Kingdom Business Waste Full time**Position: Customer Service Advisor** We’re looking for a confident and ambitious Customer Service Advisor to join our growing business. The role is in our fast-paced customer service team, responsible for managing daily inbound customer and supplier enquiries. You’ll work to maintain our reputation for great customer service for our existing customers...
-
Customer Service Advisor
2 days ago
York, United Kingdom One to One Recruitment Full timeCustomer Service Advisor Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York! A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor. The purpose of the position is to deliver first rate...
-
Customer Service Advisor
5 days ago
York, United Kingdom CV-Library Full timeCustomer Service Advisor Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York! A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor. The purpose of the position is to deliver first rate...
-
Customer Service Advisor
7 months ago
York, United Kingdom OMRAX LTD Full timeWe are a thriving online furniture retailer with a strong presence on various online marketplaces. We take pride in offering a wide range of high-quality furniture to our customers, and we are dedicated to delivering exceptional service to ensure their satisfaction. We have a friendly, close-knit team and are now looking for a Customer Service Advisor to...
-
Customer Service Administrator
6 months ago
York, United Kingdom Wolflabs Full timeDue to the continued growth and success of Wolf Laboratories, we are currently looking to recruit a full/part-time, office based Customer Service Administration Trainee Coordinator into our expanding customer service team. This role offers great career opportunities to the right individual, taking on the following responsibilities: - Resolving simple...
-
Customer Service Representative
2 days ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Customer Service Representative Position in York! - Working for a reputable business with the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Representative Position in York! This would be an exceptionally opportunity for someone that is looking for that next step in...
-
Customer Service Apprentice
7 months ago
York, United Kingdom Total Training Provision Full time**Company Overview**: We are a well-established equipment hire company based in York, dedicated to providing top-quality equipment and machinery to a diverse range of clients. Our commitment to customer satisfaction and reliable equipment solutions has solidified our reputation in the industry. We are currently seeking a friendly, customer-oriented Customer...
-
Customer Service Apprenticeship
8 months ago
York, United Kingdom Total Training Provision Full time**Company Overview**: We are a well-established equipment hire company based in York, dedicated to providing top-quality equipment and machinery to a diverse range of clients. Our commitment to customer satisfaction and reliable equipment solutions has solidified our reputation in the industry. We are currently seeking a friendly, customer-oriented Customer...
-
Customer Service Representative
7 months ago
York, United Kingdom Gamer Tech Full time**Customer Services Representative - from £11 ph** **Who are Gamer Tech?** Gamer-Tech is a well-established tech repair company, based just outside the bar walls of York City Centre. Formed by employees made redundant from the Game repair centre in 2010, we strive to deliver an easy collection and delivery repair service. We repair all kinds of...
-
Customer Service Executive
1 day ago
York, United Kingdom Bridge Recruitment Full timeMy client has a fantastic opportunity for a driven Customer Service Executive to join their company based in York! Within the role you’ll provide first class customer service and generate business through outbound calls! What’s in it for you? - Standard hours, Monday to Friday 09:00 - 17:00 - Working hours for one week per month will be Monday to...
-
Customer Service Controller
7 months ago
York, United Kingdom Northern Trains Full time**BUSINESS FUNCTION**:Control & Resource Planning **GRADE**:Controller 4A **SALARY**:£46,504 rising to £51,672 per annum after approx 8 weeks of training **ROLE TYPE**:On Site **HOURS**:42 per week **Is ensuring customer satisfaction ‘Your Thing’?** - We are looking for an excellent communicator and highly-driven person to join our Control Team,...
-
Customer Service Representative
6 months ago
York, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time**CUSTOMER SERVICE ADVISOR** **£24,500 - £25,400 EXCELLENT HOURS/FRIENDLY TEAM/FREE PARKING** **EASY TO GET TO BY CAR FROM YORK, GREEN HAMMERTON, WETHERBY, BOSTON SPA, TADCASTER** **Monday - Friday 08.30am-5pm** **Must drive due to the location** **WHAT ARE WE LOOKING FOR?** Customer focused, friendly, team player, good attention to detail, great...
-
Customer Service Advisor
3 days ago
York, United Kingdom Page Personnel Full timeOpportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: I am currently working with an industry leading business based in York to recruit a Customer Service Advisor to join their team on a permanent basis! This is a great opportunity for somebody wanting to pursue their career...
-
Customer Service Advisor
7 months ago
York, United Kingdom Page Personnel Full timeA new exciting Permanent Customer Service Advisor Position in York! - Working for a reputable business within the IT Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector! This would be an extremely exciting opportunity for...
-
'customer Service Advisor'
2 days ago
York, United Kingdom Stoneacre Motor Group Full time**Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?** **Stoneacre Motor Group may have the position for you.** **The position - Service Advisor** To be the main point of contact for customers requiring servicing or repair to their vehicles. Manage the flow of information between the workshop and the...
-
Customer Service Representative
3 days ago
York, York City, United Kingdom University of York Full timeRole OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at the University of York. The successful candidate will work across both Content & Open Research and Customer Services, providing exceptional customer service and support.The role involves working in a fast-paced and dynamic environment, providing...
-
Customer Service Advisor
7 months ago
York, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in York is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we deliver...
-
Customer Service Consultant
7 months ago
York, United Kingdom Inntravel Full timeInntravel is a widely respected, leading provider of ‘at your own pace’ self-guided walking, cycling and other activity holidays across Europe. This is an exciting time to take on a role with us as we are benefiting from long-term investment to achieve ambitious growth targets, deliver digital transformation projects and retain our place as market leader...