Associate Director, Pensions Governance Specialist

1 month ago

Welwyn Garden City, United Kingdom WTW Full time

GPS is a key growth area within our Outsourcing function; a global line of business whose revenue is primarily driven by providing outsourced administration services to occupational pension funds working with some of the world’s leading organisations.

The location for the role is flexible, with travel requirements driven by client requirements.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

**The Role**
- You will manage a portfolio of clients and be responsible for delivering exceptional trustee secretarial, governance and pensions outsourcing services. Our services are tailored to meet the needs of each client and you must therefore be agile and flexible in your approach to client management.
- You will have responsibility for agreeing and managing client budgets, providing clients with the help and support they need to meet their challenges, identifying ways to improve our support, using your own judgement and experience to select the best solution for the client.
- Contributing to governance thought leadership and providing strategic input into the development of clients’ governance frameworks, with the backdrop of the new single Code.
- You will work as part of the GPS and wider WTW teams, quickly building trusting relationships internally and externally with clients and advisers.
- Contributing to a culture of continuous improvement by identifying ways in which the delivery of client support can improved and taking appropriate action.
- Managing client commercials to ensure client profitability, time recorded appropriately, billing is completed on time across your own portfolio of clients and to identify opportunities for fee growth.
- Participating in new business activities.
- Depending upon experience, managing or overseeing the preparation of case summaries for member cases for trustee discretion and complaints/ Internal Dispute Resolution Procedures (IDRPs)
- You will be a thought leader and share lessons learnt and growth opportunities with the team. Thinking outside the box you will embrace new challenges ad encourage others to work outside their comfort zone by taking on new assignments.

**The Requirements**
- Understands the need for change; is comfortable with ambiguous and uncertain situations; easily adapts to changing circumstances or demands and helps others on the team.
- Excellent verbal and written communication skills, with the ability to communicate and influence with confidence and clarity at all levels.
- Good commercial acumen and awareness.
- A strong drive for excellence and quality execution.
- Demonstrable intellectual curiosity, positive attitude, and a willingness to embrace change.
- Exceptional organisational skills and an ability to effectively prioritise work, working to tight deadlines without diluting the quality of work.
- Excellent interpersonal and communication skills, with the ability to develop internal and external relationships.
- Ability to work both collaboratively and independently.
- In depth knowledge and understanding of regulatory frameworks and statutory requirements for DB and DC pension schemes.
- Post graduate professional qualification, part-qualified (and working towards completion of) or hold a recognised professional pensions qualification would be an advantage

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

**Equal Opportunity Employer

  • Senior Associate

    1 month ago

    Welwyn Garden City, United Kingdom WTW Full time

    Senior Associate - Governance and Pensions Solutions - Welwyn Garden City, GB February 02, 2024 GPS is a key growth area within our Outsourcing GB function; a global line of business whose revenue is primarily driven by providing outsourced administration services to occupational pension funds working with some of the world’s leading organisations. At...

  • Pensions Transition Specialist

    5 days ago

    Welwyn Garden City, Hertfordshire, United Kingdom WTW Full time

    WTW's Outsourcing Business consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures.Within Outsourcing...

  • Pensions Transition Specialist

    5 days ago

    Welwyn Garden City, United Kingdom WTW Full time

    WTW’s Outsourcing Business consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Within...

  • Nhs Head of

    1 month ago

    Welwyn Garden City, United Kingdom NHS Professionals Full time

    **NHS Head of / Associate Director of Clinical Systems** 2 days work from home / 3 days on site Duration is 6 months The hiring manager is open minded as to the level that this role comes in at - ranging from "Head of" level through to Associate Director level. The pay range reflects this: You must be a confident operator within the NHS and know how to...

  • Pensions Specialist

    2 weeks ago

    Welwyn Garden City, United Kingdom WTW Full time

    Our work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their occupational pension schemes. This is an exciting opportunity to join Outsourcing UK as a Pensions Specialist within our Pension Administration function. You will take on more advanced calculations on complex...

  • Associate Safety Director

    4 weeks ago

    Welwyn Garden City, United Kingdom Hobson Prior Full time

    Hobson Prior are currently seeking for an Associate Safety Director to join a fantastic pharmaceutical establishment on a contract basis. Our client is focused on providing life-changing novel remedies for various illnesses. Please note that to be considered for this role you must have the right to work in this location. **Key Responsibilities**: - For...

  • Associate Safety Director

    1 month ago

    Welwyn Garden City, United Kingdom CK GROUP Full time

    CK Group are recruiting for a Associate Safety Director to join a pharmaceutical company in a hybrid home and office-based role with the offices based in Welwyn on a 12-month contract basis. Role is outside of IR35 **The main purpose of the role will be to**: - Take responsibility for individual and aggregate case reporting activities including ICSR case...

  • Practice Governance Facilitator

    2 weeks ago

    Welwyn Garden City, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    Job summary Join our dynamic team and play a role in shaping practice governance and quality improvement initiatives within our Specialist Services Division. As a Practice Governance Facilitator, you will support your teams to promote best practices, implement learning from patient safety incidents, ensure appropriate quality assurance practices are...

  • Pension Outsourcing Manager

    2 days ago

    Welwyn Garden City, United Kingdom WTW Full time

    This exciting role is part of a team providing exceptional support to a portfolio of clients and would suit an all-rounder with either a consulting or operations background. The successful candidate will have a strong occupational pensions background, coupled with excellent communication and organizational skills – they must also be able to build strong...

  • Associate Director

    5 days ago

    City, United Kingdom Bennett and Game Recruitment Ltd Full time

    Bennett and Game currently have the pleasure of representing an award-winning multi-disciplinary design practice, who are seeking an extremely ambitious Associate Director to join their ever-growing team in Liverpool. Our client is built up from multiple talented Landscape Architects, Masterplanners, Architects, Ecologists and Planning consultants, who have...

  • Senior Pension Administrator

    3 days ago

    Welwyn Garden City, United Kingdom WTW Full time

    As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals. In the role of Senior Pensions Administrator, you will take on more advanced calculations and complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of the Pensions Administrators. As a reward for your efforts, we...

  • Associate Director

    3 days ago

    City of London, United Kingdom Aspire Full time

    Right now, you can join one of the UK's foremost social and market research agencies as an Associate Director. You will lead on tailor-made research approaches from within the Community team, covering a wide breadth of topics across the most complex, high-profilestudies within the Public and Private sector. **JOB TITLE Associate Director SALARY £45000 -...

  • Associate Director

    1 month ago

    City of London, Greater London, United Kingdom Proclinical Staffing Full time

    Associate Director, Data Science Outsourcing Operations | Permanent | Pharmaceutical Industry | Remote Proclinical is seeking a dynamic Associate Director Outsourcing Operations - Statistics or Programming position for a remote role anywhere within Europe. Responsibilities: - Develop and implement a robust operational model for outsourcing, including...

  • Senior Pensions Administrator

    2 weeks ago

    Welwyn Garden City, United Kingdom WTW Full time

    As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals. In the role of Senior Pensions Administrator, you will take on more advanced calculations and complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of the Pensions Administrators. As a reward for your efforts we will...

  • Recruitment Specialist

    2 hours ago

    Welwyn Garden City, United Kingdom HCPA Full time

    **Hertfordshire Care Providers Association (HCPA) **is a multi-award-winning company that is dedicated to providing excellent support to providers of care services in Hertfordshire and beyond. The company offers training courses, support projects, and innovative methods to assist care companies and care staff in improving their services and delivering...

  • Associate Director

    4 weeks ago

    City, United Kingdom The Portfolio Group Full time

    Associate Director - Legal Manchester Competitive Salary Our client, a global marketing-leading business services provider in the heart of Manchester, is looking to recruit an Associate Director - Legal to manage their In-House Legal and HR functions. You'll also serve as their UK General Counsel, providing comprehensive legal support & expert advice across...

  • Associate Director Commercial

    5 days ago

    City, United Kingdom Carrington West Full time

    Role: Associate Director - Contracts and Commercial Location: Derby or Birmingham and your home (hybrid) Salary: Up to £85,000 per annum depending on experience Job Type: Full-time, Permanent Are you an Associate Director or Principal Estimator/Quantity Surveyor with management experience in the Water sector? Would you like to join one of the UK's leading...

  • Senior Sales Associate

    3 days ago

    Welwyn Garden City, United Kingdom Tate and Harriss Full time

    Are you looking for a new challenge with an award winning, market leading independent Estate Agent? Our client is looking for a dynamic Senior Sales Associate to join their market leading office in Welwyn Garden City. The company are the number one prime residential property specialist in Hertfordshire with a chain of offices and pride themselves with...

  • Network Engineer

    2 months ago

    Welwyn Garden City, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

    Join this Government establishment and contribute towards making Bedfordshire, Cambridgeshire and Hertfordshire a safer place. There are many benefits to joining this client including a competitive salary, agile working arrangements, a public sector local government pension scheme and access to a gymnasium. As a Network Engineer, you will be responsible...

  • Assistant Director of Continuing Healthcare

    1 month ago

    Welwyn Garden City, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board Full time

    An exciting opportunity at a senior level has arisen within Hertfordshire and West Essex Integrated Care System for an experienced senior professional to take up the post of Associate Director for Continuing Healthcare. You will have extensive knowledge and experience working within this field of practice and will provide expert knowledge, leadership and...