Pensions Specialist

2 weeks ago

Welwyn Garden City, United Kingdom WTW Full time

Our work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their occupational pension schemes. This is an exciting opportunity to join Outsourcing UK as a Pensions Specialist within our Pension Administration function.

You will take on more advanced calculations on complex schemes (DB and/or DC) and play an instrumental role in mentoring and checking the work of other members of the team.

You will be reporting to the Admin Manager/Team Leader and you will be working as a part of a dedicated client team with diverse skills and experience. The job requires a motivated person who is experienced in taking responsibility and who can also independently deliver results on ad-hoc client specific projects.

At WTW, we trust you to know your work and we provide the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution

The Role

Help the team to deliver and meet the client’s Reporting and compliance requirements. Support and assist Client Managers to achieve and deliver excellence in the service proposition to the client and members. Work collaboratively with peers and contribute to the wider day to day management of the client. Understand the links between data, calculations and multiple project streams. Contribute to the implementation of continuous improvement initiatives to increase end to end automation efficiencies and results with the aim of delivering operational self-sufficiency. Take a proactive interest for own continual learning and understanding of the business. Help with defined projects working with colleagues across multiple functions to facilitate a successful outcome. Interact with the client and their advisors on complex and technical queries to understand their requirements and to clarify and document these. Work with the Team/Team Leader to help improve operational efficiency and reduce costs . automation, full use of standard procedures. Help the team to run, contribute to, manage and monitor ad-hoc BAU projects, large and small, and assist the team to ensure the client reporting and compliance requirements are met and produced within agreed deadlines. Build and maintain technical, procedures and client knowledge through experience. Ensure client work is undertaken on time whilst adhering to our quality standards. Take ownership and accountability of allocated work to ensure service level is achieved. Fully engage with colleague training and development to assist the team’s performance. Work in a collaborative manner within a team environment to achieve common business goals. Adhere to the Company’s Professional Excellence principles.

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