Telecoms Technical Support Assistant

5 months ago


Leeds, United Kingdom Northern Telecom Full time

Looking for a new challenge? If you have an eye for detail plus an ability to problem solve - you could be what we need

Northern Telecom are a growing Leeds based telecoms firm, looking for an office based Technical Support assistant to help us with varied customer needs - from answering calls, problem solving and organising engineer appointments if needed, through to dealing with suppliers to connect services and setting up and dispatching mobile phones and other equipment

You'll be responsible for progressing your own work to a resolution (with the support of the team and our field engineers) - as well as logging your activity on our CRM/ticketing system. You may find yourself solving a technical query one moment and programming a phone the next.

Telephone customer service skills and experience are a must, and you'll need to be well presented, trustworthy and punctual with an engaging, calm and warm manner. You'll be keen to learn and want to seize an opportunity to grow in your role with our business

Is this you? If it is reply with your CV and a covering letter explaining why your the person for us.

**Salary**: £21,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Customer Service: 2 years (preferred)
- Technical Support: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Leeds, United Kingdom Northern Telecom Full time

    Looking for a new challenge? If you have an eye for detail plus an ability to problem solve - you could be what we need Northern Telecom are a growing Leeds based telecoms firm, looking for an office based Technical Support assistant to help us with varied customer needs - from answering calls, problem solving and organising engineer appointments if needed,...


  • Leeds, United Kingdom Northern Telecom Full time

    Northern Telecom is a growing business to business telecoms firm based in Churwell, Leeds and with customers across the UK. We’re looking for a Customer Service Assistant to provide support to our small business customers. **Responsibilities**: - Provide exceptional customer service by answering incoming calls and assisting customers with inquiries,...


  • Leeds, Leeds, United Kingdom Career poster Full time

    Telecoms Engineer TraineeWe are seeking a Telecoms Engineer Trainee to embark on an exciting career in engineering. The successful candidate will receive comprehensive training and mentorship to develop their skills in Telecoms & IT engineering.Duties:Learn and knowledge under the guidance of experienced engineersAssist with maintenance, repair, and...


  • Leeds, Leeds, United Kingdom Career poster Full time

    Telecoms Engineer TraineeWe are seeking a Telecoms Engineer Trainee to embark on an exciting career in engineering. The successful candidate will receive comprehensive training and mentorship to develop their skills in Telecoms & IT engineering.DutiesLearn and gain knowledge under the guidance of experienced engineersAssist with maintenance, repair, and...


  • Leeds, United Kingdom WHP Telecoms Limited Full time

    A exciting opportunity has become available at WHP Telecoms Limited for a Stores & Logitstics Admin Support based at our Leeds office. The purpose of the role is to work with the stores and logistics team to complete admin duties. Duties and key responsibilities include: - Scanning Goods In/Goods Out documentation - Booking in Goods In on Finance system -...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    About the RoleWe are seeking a motivated and enthusiastic Telecoms Engineer Trainee to join our team at CV-Library.As a Telecoms Engineer Trainee, you will have the opportunity to work with experienced engineers, gain knowledge and skills, and contribute to the success of our team.Key ResponsibilitiesAssist with maintenance, repair, and installation tasks...


  • Leeds, Leeds, United Kingdom Career poster Full time

    Are you passionate about Telecoms and IT engineering? We're seeking a talented individual to join our team as a Fibre Network Engineer Trainee. As a Trainee, you'll receive comprehensive training and mentorship to develop your skills in Telecoms and IT engineering.Key Responsibilities:Assist senior engineers in project planning and executionGain practical...

  • Research Assistant

    1 month ago


    Leeds, United Kingdom Research Assistant Full time

    Smart Works Leeds want to expand and embed the service we offer within the Bradford district. Reaching unemployed women in Bradford is integral to our mission of doubling the number of women we support by March 2025 and beyond. To ensure that the service delivered meets the needs of women living in Bradford, we want to understand the employment barriers...


  • Leeds, Leeds, United Kingdom Rise Technical Recruitment Full time

    pstrongJob Title:/strong Technical Support Specialist/ppstrongJob Description:/strong/ppWe are seeking a skilled Technical Support Specialist to join our team at Rise Technical Recruitment. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the field and in the office./ppstrongKey...


  • Leeds, Leeds, United Kingdom Rise Technical Recruitment Full time

    Job SummaryWe are seeking a skilled Mechanical Engineer to join our team as a Field Service Technician. As a key member of our team, you will be responsible for providing technical support and maintenance services to our clients in the industrial sector.The ideal candidate will have a strong background in mechanical engineering and vehicle maintenance, with...


  • Leeds, Leeds, United Kingdom Rise Technical Recruitment Full time

    Service / Technical Support Engineer£35,000 (OTE £40k - £45k) + Door to Door + Overtime + Training + Progression + VanAre you a Service Engineer or Technician, from a mechanical or vehicle background, looking to receive on-the-job training from a market-leading manufacturer and progress your career into management?This is a great opportunity to take on a...


  • Leeds, Leeds, United Kingdom Rise Technical Recruitment Limited Full time

    Service and Maintenance TechnicianRise Technical Recruitment Limited is seeking a skilled Service and Maintenance Technician to join their team. As a Service and Maintenance Technician, you will be responsible for providing technical support and maintenance services to clients in a wide range of industrial industries.The ideal candidate will have a...


  • Leeds, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:As a CCTV/Intruder Systems Engineer with Rise Technical Recruitment Limited, you will be responsible for providing technical support and maintenance services for CCTV and intruder systems. This is a home-based role, ideally located in the Leeds, Wakefield, Sheffield, Doncaster, Huddersfield, Dewsbury, Selby, Rotherham, or Worksop area.Key...


  • Leeds, Leeds, United Kingdom Rise Technical Recruitment Limited Full time

    Exciting Opportunity for a Mechanical EngineerWe are seeking a skilled Mechanical Engineer to join our team as a Service and Maintenance Field Engineer. This is a fantastic opportunity to work with a leading manufacturer and receive on-the-job training in a dynamic and expanding business.About the RoleProvide technical support and maintenance services to...


  • Leeds, United Kingdom Ring A Till Full time

    **Technical Support Assistant at Ring A Till** **Starting Salary**: £19,500 - £23,000 Per Year **Annual Leave**: 20 Days plus bank holidays **Ring A Till** is on the lookout for a vibrant and tech-savvy individual to join our dynamic team. If you're a fresh college/school leaver with a passion for technology, we've got the perfect entry-level position...


  • Leeds, United Kingdom Lily Communications Full time

    **About Us**: At Lily, we embody our core values of Passion, Performance, and Integrity. If you're seeking a dynamic and performance-driven environment that places equal importance on recognition, reward schemes, and Customer Satisfaction, Lily is an opportunity you won't want to miss. We're a company on the rise - are you ready to join us on our...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Administrative Support AssistantWe are seeking an experienced and organized individual to join our administrative team as an Administrative Support Assistant. In this role, you will provide support across a range of functions within the Homicide Service, including managing Excel spreadsheets, inputting and raising invoices, and managing calls to and from a...


  • Leeds, United Kingdom Rise Technical Recruitment Full time

    Service / Technical Support Engineer (REME / Ex Forces / Mechanical) £35,000 (OTE £40k - £45k) + Door to Door + Overtime + Training + Progression + Van Are you a Service Engineer or Technician, from a mechanical or vehicle background, looking to receive on the job training from a market leading manufacturer and progress your career into management? This...

  • IT Support Assistant

    3 weeks ago


    Leeds, Leeds, United Kingdom Head Office Full time

    About This RoleWe are seeking an experienced IT Support Assistant to join our team at Head Office. The successful candidate will provide technical expertise and support to our staff, ensuring a smooth and efficient working environment.Key ResponsibilitiesProvide hardware, software, and application support in Windows/Mac environmentsManage and resolve IT...


  • Leeds, United Kingdom Net-Worx Limited Full time

    Technical Support SpecialistCompetitive Salary + Bonus + BenefitsRemote, UKPermanent Full-TimeWe are seeking a skilled Technical Support Specialist to join our dynamic team at Net-Worx Limited. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving complex technical issues, and ensuring...