Technical Support Assistant

3 months ago


Leeds, United Kingdom Ring A Till Full time

**Technical Support Assistant at Ring A Till**

**Starting Salary**: £19,500 - £23,000 Per Year
**Annual Leave**: 20 Days plus bank holidays

**Ring A Till** is on the lookout for a vibrant and tech-savvy individual to join our dynamic team. If you're a fresh college/school leaver with a passion for technology, we've got the perfect entry-level position for you

**Why join us?**
- **Full Training Provided**: Dive into the world of EPOS systems and point of sale solutions with our comprehensive training, ensuring you're geared up for success.
- **Ideal for First-Time Job Seekers**: No previous work experience? No problem We value potential over experience and are keen to nurture talent.
- **Progressive Workspace**: Work in an environment that understands and values the younger generation's tech flair.

**Your Role**:
**1. Telephone Support**: Be the friendly voice assisting our valued customers with their technical queries.

**2. Equipment Prep**: Get hands-on with our cutting-edge products, preparing them for installation.

**3. Order Handling**: Play a vital role in fulfilling both direct and online orders ensuring our customers get what they need when they need it.

**4. Admin & General Office Tasks**: Keep things running smoothly with varied tasks, ensuring every day offers something new.

**Who We're Looking For**:

- Someone with a good grasp of general computer knowledge. If you're the one everyone turns to with tech troubles, we want you
- College/School leavers eager to step into the professional world.
- An individual ready to learn, grow, and be a pivotal part of our team.

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£22,000.00 per year

**Benefits**:

- Bereavement leave
- Enhanced maternity leave
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person



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