Asb Liaison Officer
5 months ago
518681-1776-2446 NCD
ASB Liaison Officer
Tower Hamlets
Contract
£19.05 per hour
Our client is looking for an experienced ASB Liaison Officer.
Job Purpose:
To form part of the ASB team by receiving referrals, complaints, requests or enquiries (demands) direct from residents, key stakeholder or partner agencies and provide a positive first response, advise, support, record and refer as appropriate.
To undertake a range of administrative support duties within the anti-social behaviour (ASB) team.
Essential Criteria
- Working in a demanding customer facing environment.
- Worked in an environment that has performance management targets and objectives.
- Experience of dealing with customers who may be in difficult and challenging circumstances.
- Preparing agendas, taking minutes and disseminating papers.
- Experience of diary management for a small team.
- Using IT for administrative purposes including Microsoft Office.
Desirable Criteria
- Experience of invoicing/raising purchase requisitions.
- Working within a social housing environment.
Essential Criteria
- Awareness of the principles of data protection.
- Basic knowledge of anti-social behaviour legislation.
- Understanding of equality and diversity.
Desirable Criteria
- Knowledge of Cirvica App or similar ASB databases.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.
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