Sales Administrator

5 months ago


Portsmouth, United Kingdom Ty Full time

Ty are the biggest distributor of plush toys in the UK and our products are famous all around the world. Our ranges are varied and change frequently with exciting new additions being added.

We are looking to fill a newly created Account Administrator role to support our UK, German, Swiss and Austrian sales teams, therefore applicants **must be fully fluent in both written and oral English and German at a business level**. In addition, this role will provide strong sales and logistics support so will involve data entry, order processing as well as booking deliveries and raising international shipment paperwork. Having a great attitude, an eye for detail and the ability to work with large amounts of data is essential.
- Please note that this is a full-time, office-based role and the hours are 8-4 or 9-5 from Monday to Friday. Due to the nature and duties of the job, hybrid, remote or part-time working cannot be considered._
- Duties may include(but are not limited to):_
- Serve as liaison for the international accounts and first point of contact for the office
- Arrange transport and delivery of orders both within the UK and internationally
- Receive and deal with telephone enquiries including follow-up
- Compile various reports
- Maintain records and other documentation
- Identify and recommend improvements for administrative procedures and implement changes as appropriate
- Provide the highest level of courtesy and professionalism to resolve any issues that arise
- Be driven and highly self-motivated with outstanding customer services skills
- Working well in a team and individually
- Performing all other ad-hoc duties office administrative duties and requests as assigned

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Required Skills and Knowledge**
- **Fluent written and spoken German and English language skills**:

- Administrative experience
- Attention to detail is vital
- Strong time management skills and ability to work under pressure to tight deadlines
- Excellent organisational and communication skills are a must
- Professional and courteous telephone manner with a ‘Can do’ attitude

**Benefits**:

- Enhanced pension scheme
- 33 days holiday a year (including Bank Holiday)
- Excellent working environment with an experienced, supportive team and manager

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Language**:

- German fluently? (required)

Work Location: In person


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