Ombudsman Sponsorship Executive

7 months ago

London, United Kingdom Office of Rail and Road Full time

**Details**:
**Reference number**:

- 347038**Salary**:

- £26,011 - £33,436- London: £30,103 - £33,436 or Regional: £26,011 - £29,431**Job grade**:

- Executive Officer- Grade F**Contract type**:

- Permanent**Business area**:

- ORR - Strategy, Policy & Reform**Type of role**:

- Policy**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Glasgow, LondonAbout the job

**Job summary**:
**Team information**

The Ombudsman Sponsorship team sits within the Strategy, Policy and Reform directorate and is responsible for the strategic oversight of the Rail Ombudsman and holding the service provider to account for delivery of the service. More information about how ORR and the Ombudsman Sponsorship team help to ensure the Rail Ombudsman provides a fair and independent alternative dispute resolution service to consumers and the rail industry can be found on our webpage.

The wider work of the Strategy, Policy and Reform directorate is responsible for ORR’s activities concerning access to the rail network, the licensing of rail operators, international policy, and our role in protecting rail passengers by monitoring and enforcing passenger-facing licence conditions as well as consumer law.

**Job description**:
**Job Purpose**:
This is a new role within the Ombudsman Sponsorship team and presents an exciting opportunity for someone to contribute to our growing and evolving work in this area. Reporting to the Head of Ombudsman Sponsorship, you will work across all aspects of the team’s activities, with the opportunity to contribute to special projects, as required, within the wider Strategy, Policy and Reform directorate. The post-holder will gain experience in areas including project management and planning, contract management, procurement, regulatory compliance monitoring, policy development and stakeholder engagement.

**Person specification**:

- For key responsibilities please see the attached job description.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Communicating and Influencing
- Working Together

**Benefits**:
A Civil Service Pension with an average employer contribution of 27%

Find out what our colleagues have to say about their ORR careers Our people Office of Rail and Road (orr.gov.uk).

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- Please note this Post is NOT regulated by the Civil Service Commission.-
- This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Scott Hamilton
Recruitment team

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