Learner Services Administrator

3 weeks ago


Ripon, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time

We are currently looking to appoint a **Learner Services Administrator** on behalf of one of our clients in Ripon due to company growth. This role will offer someone the opportunity to work across all areas with the responsibility to cover theday-to-day administration activities. Ideally you will have experience working within a training provider however this isn't essential as long as you possess all the other skills required.

**As the successful Learner Services Administrator your duties will include**:

- Uploading learner information into the Pellcomp Pics Management Information system (MIS).
- Screening and completion of learner funding eligibility checks.
- Monitoring and tracking of all learner progress via current MIS.
- Provision of 1st line support to all current and future clients and learners alike.
- Support and provision of IAG to all learners both during and post achievement of their training.
- Research and provide current and accurate learner and client information as directed across learner services.
- Sorting of internal and external mail, inclusive of sending tracked postage.
- Responding to customer enquiries and complaints via various methods.
- Complying with health and safety policies and procedures.
- Attending meetings and training as required.
- Any additional tasks deemed reasonable in order to maintain the quality of administrative activities across the business.

**Skills**:

- Experience using the Pellcomp Pics Management Information System (desirable)
- Business Administration qualification of Level 2 or above (desirable)
- Committed learner centred approach
- Strong IT skills and the knowledge of different systems
- Excellent communication skills on all levels
- Full clean UK driving licence (essential)

This opportunity won't be around for long so **EXPRESS YOUR INTEREST TODAY



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