Customer Service/sales Advisor

2 weeks ago


Hucknall, United Kingdom Price & Buckland Ltd Full time

**About Price & Buckland**:
Price & Buckland are a family run business, providing bespoke school uniform solutions to schools and parents throughout the country, from our office and warehouse in Hucknall, Nottingham. We have an office team of about 30 people and are currently recruiting for a full-time, customer service and sales advisor to work as part of our Customer Service team.

**About the role**:
The main aim of the role is to look after our existing customers (schools), identifying opportunities to grow their business with us, responding quickly and effectively to any queries raised and provide friendly and efficient customer service to ensure high levels of customer satisfaction.

This is a full time, office-based vacancy.

**Sales**
- Stay in regular contact with your customers, encouraging further sales, solving any problems and identifying opportunities for growth.
- Monitor which products are and are not being ordered and offering alternatives and focusing the sales effort accordingly.
- Follow up sales leads, ordering samples and ensuring potential customers have the information they need to make an informed decision.
- Assist with potential new business by finding and sharing any relevant information that may identify a good sales/marketing opportunity (such as a change in headteacher, school status or structure, new affiliations, referrals, etc.)
- Be confident and capable in speaking to customers on the phone or video call, and in person with occasional school visits.

**Customer Services**
- Working with the Help Desk to ensure an efficient response to customers order queries (such as estimated delivery dates or non-delivery - arrange ‘Proof Of Delivery’ notes, organise replacement garments) according to the customer service charter.
- Using internal systems to prioritise individual and team tasks, and liaising with colleagues in all departments, to ensure tasks and queries are dealt with promptly and efficiently.

**Admin**
- Continually maintaining and updating computer systems, ensuring all data is entered accurately in line with company procedures (such as history notes, uniform requirements, samples sent, school contact and address details, recorded population.)
- Carrying out the Sales Order Processing function (including input of orders, allocations, raise purchase orders and purchase order receipts.)
- Setting up, with a particularly strong eye for detail, new customer accounts, new products and embroidery and print details in a timely manner.
- Working with the wider team to ensure schools with an online service are set up accurately, that all products and prices are accurate; inputting any special notices by using of stickers or banners.

**About you**:
We’re looking for a good team player who enjoys an office environment and is adaptable and flexible to take on different tasks as required by the business. Someone who takes pride in their work and is confident, friendly, and polite with colleagues and customers. Other skills we're looking for include:

- A great communicator (comfortable on the phone, video call or face to face)
- Strong organisational skills
- IT skills: Excel, Word, Outlook. Experience using CRMs, order management systems or Magento is also a plus
- Great attention to detail and accuracy
- Experience selling and upselling
- Able to identify sales and growth opportunities
- Strong customer service skills

**Job Types**: Full-time, Permanent

**Salary**: From £22,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



  • Hucknall, United Kingdom Express Recruitment Full time

    This is a fantastic opportunity for someone who is looking for a temporary job over the Christmas period, whilst also looking to build and improve their customer service skills. **Roles & Responsibilities** - Process customer orders within a timely manner, ensuring accuracy - Discuss customer requirements, provide advice and guidance for available...

  • Estate Agent

    4 weeks ago


    Hucknall, United Kingdom Bairstow Eves Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator**to complement our fantastic residential sales team in Hucknall. **What’s in it for you as our Estate Agent ?**: - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for top...

  • Estate Agent

    1 month ago


    Hucknall, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in Hucknall. **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for top...

  • Sales Negotiator

    4 weeks ago


    Hucknall, United Kingdom GCB Agency Recruitment Full time

    Are you a Sales Negotiator looking for a new challenge? My clients, an independent leading and innovative modern thinking Estate Agency are currently looking for two experienced Sales Negotiators to join their thriving branch in North Nottingham. This is a great opportunity for the right individual to be an integral part of a growing company and successful...

  • Estate Agent

    1 month ago


    Hucknall, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Hucknall.** **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for...

  • Trainee Estate Agent

    4 weeks ago


    Hucknall, United Kingdom Connells Group Full time

    OTE - £27,000 - Uncapped Commission - Career Progression At **Burchell Edwards,** part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Hucknall**. The **Trainee Estate Agent **is an entry level role where you will learn all...

  • Sales Administrator

    4 weeks ago


    Hucknall, United Kingdom SF Group Full time

    Sales Administrator Ref code: RTC99096616 Office Support £24k - 25k per year Hucknall, Nottinghamshire, England Permanent Office Based Join Our Team! Sales Administrator Opportunity in Hucknall, Nottingham Are you a detail-oriented professional with experience in handling a high volume of purchase orders and invoicing? We have the perfect opportunity for...


  • Hucknall, United Kingdom DOFF PORTLAND GARDEN PRODUCTS Full time

    About usDoff Portland is a leading independent UK Horticulture and Agriculture company known for its outstanding reputation and strong presence in domestic and international markets. As part of our strategic growth plan, we are rapidly expanding into new markets and territories across Europe and beyond. To support this expansion, we are currently seeking a...


  • Hucknall, United Kingdom DOFF PORTLAND GARDEN PRODUCTS Full time

    About usDoff Portland is a leading independent UK Horticulture and Agriculture company known for its outstanding reputation and strong presence in domestic and international markets. As part of our strategic growth plan, we are rapidly expanding into new markets and territories across Europe and beyond. To support this expansion, we are currently seeking a...


  • Hucknall, United Kingdom DOFF PORTLAND GARDEN PRODUCTS Full time

    About us Doff Portland is a leading independent UK Horticulture and Agriculture company known for its outstanding reputation and strong presence in domestic and international markets. As part of our strategic growth plan, we are rapidly expanding into new markets and territories across Europe and beyond. To support this expansion, we are currently seeking a...

  • Accounts Manager

    6 days ago


    Hucknall, United Kingdom Elizabeth Michael Associates Full time

    Full time/ permanent £22,500 Per Annum Mon - Fri - Office hours I am recruiting for a family run business, providing bespoke school uniform solutions to schools and parents throughout the country, from our office and warehouse in Nottingham. We have an office team of about 30 people and are currently recruiting for afull-time, internal Account Manager to...


  • Hucknall, Nottinghamshire, United Kingdom DOFF PORTLAND GARDEN PRODUCTS Full time

    About us Doff Portland is a leading independent UK Horticulture and Agriculture company known for its outstanding reputation and strong presence in domestic and international markets. To support this expansion, we are currently seeking a dynamic and experienced Customer Operations Manager to join our team. As Customer Operations Manager, you will be...

  • Travel Consultant

    4 weeks ago


    Hucknall, United Kingdom Hays Travel Full time

    Job description Competitive salary with unlimited bonus potential. hours per week We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as...


  • Hucknall, Nottinghamshire, United Kingdom DOFF PORTLAND GARDEN PRODUCTS Full time

    About us Doff Portland is a leading independent UK Horticulture and Agriculture company known for its outstanding reputation and strong presence in domestic and international markets. As part of our strategic growth plan, we are rapidly expanding into new markets and territories across Europe and beyond. To support this expansion, we are currently seeking...


  • Hucknall, United Kingdom Connells Group Full time

    OTE- £21,500 - Uncapped Commission We’re looking for a highly motivated **Trainee Estate Agent** who will develop into a **Lettings Negotiator** within our fantastic residential Lettings team in **Hucknall**. The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be taken...

  • Viewing Agent

    6 days ago


    Hucknall, United Kingdom Bairstow Eves Full time

    Countrywide, UK's Largest Lettings, Estate Agency and Financial Services Group, with branches across England, Scotland and Wales, are looking for an enthusiastic, highly motivated team player to join our team as a Viewing Agent. We pride ourselves on our pro-active approach and our ability to provide our clients with a quick and efficient personal...

  • Printing Operative

    4 weeks ago


    Hucknall, United Kingdom Express Recruitment Full time

    Are you looking for a new challenge where you can develop new skills in a fast-paced environment?_ The hours for this role will be the afternoon/evening shift after training. During training the role will be Monday to Friday (8:30am to 4:30pm). ***Roles & Responsibilities** - Engraving designs onto products as per the customers request - Setting up and...


  • Hucknall, United Kingdom Astute Education Ltd Full time

    Astute Education specialise in recruiting contracted and permanent staff to Nurseries, Primary, Middle, Secondary and Further Education establishments around the world. Due to our rapid growth, a fantastic opportunity has arisen to work as a Recruitment Resourcer / Administrator within our current team. We are seeking an individual to join this expanding...

  • Shelf Filler

    7 days ago


    Hucknall, United Kingdom RHL Full time

    **Nottinghamshire - Hucknall** **£9.50 per Hour** **Temporary** Customer Service - Job Reference - SHELFILLHUCK We are currently looking for shelf fillers to work in a store in New Hucknall Working Monday to Friday 6pm - 10pm £9.5 per hour - (Please leave a voice mail or send a text if no answer and a member of staff will contact you)


  • Hucknall, United Kingdom Elizabeth Michael Associates Full time

    _Our client is seeking a Finance Assistant on a **part time** basis to join their small team. You will have experience in a similar role and be able to work off your own initiative with mínimal supervision. _ - This role is permanent and to start ASAP. _ - **20 hours per week, over 5 days**: - **Mon - Fri - 10.30am - 2.30pm**: - **£8.71 - £10.26 per...