Support Agent

6 months ago


Swansea, United Kingdom Consumer Energy Solutions Full time

**We are looking for Support Agents on the Project Team**

**Salary** - £23,500.00 PLUS bonus potential

**Location** - Swansea Marina Head Office

**Hours** - 37,5 hours per week, Monday to Friday

**About this role**:
The Support Agent on the Project Team will need to manage customer interaction, offer project updates and deal with inbound calls.

**Benefits**:

- 28 days annual leave including bank holidays
- Additional reward of 1 day of annual leave per year of service
- No weekends
- Beautiful Swansea Office Location
- Realistic and exciting career opportunities

**Responsibilities**:

- Communicate with our customers over the phone
- Work closely with the team
- Accurately input data on the computer
- Up date information and data on spreadsheets - Excel, Google Docs etc

**Required Skill Set**:

- Possess excellent communication skills both over the phone and face to face
- The ability to work independently with a proactive mindset
- Show excellent attention to detail in tasks and assignments
- Possess strong IT skills and the ability to quickly learn and navigate I.T systems
- Thrive in a fast-paced work environment, embracing challenges and maintaining productivity

If you're passionate about making a positive impact on the environment and want to be part of a team dedicated to excellence, CES is the place for you. Join us in our mission to create a more sustainable future while unlocking your full potential and building a rewarding career.

**If you're ready to join our winning team APPLY NOW**

Pay: £23,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Support Agent - Project Team


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