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HR Onboarding Administrator
3 weeks ago
Company Description
Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally.
Informa’s leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.
**Job Description**:
**We will require this person to commit to travelling to the Colchester office 2-3 days a week. This is a 12 Months Fixed Term Contract, however, there is a possibility of this role becoming permanent.**
The HR Shared Service Operations (SSO) is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EMEA, HR SSO America’s, HR SSO APAC and MI (Management Information).
HR SSO EMEA is responsible for the provision of services to approx. 4000 colleagues and is split into two further areas, Pre-employment Onboarding and Administration.
You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties
**Key responsibilities**
The HR Administrator (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:
- Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
- Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
- Management and updating of the new colleague tracker on a day-to-day basis
- Initiate new starter onboarding process, preparation and issuing of all documentation, welcome meetings and reminders starting at pre-boarding through to one year after joining
- Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule
- Support in maintaining all documentation on an annual basis
- Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.
**People Management **Responsibilities**
- General duty of care to colleagues
- Work collaboratively across teams/businesses
- Act as a role model to others
- Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)
**Skills & Abilities**
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
- Proficient skills in Excel, Word and Outlook are essential
- Remain approachable under pressure
- Knowledge and ability to use relevant internal systems
- Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
- Work as part of a team
- Ability to complete a variety of related tasks
- Pro-actively solve problems
- Excellent Customer Service skills
- Good time management skills
- Ability to be flexible within role
- Excellent oral and written communication skills
**Qualifications**:
- Understanding of Applicant Tracking Systems/Onboarding Platforms advantageous
- Good knowledge and understanding of onboarding or recruitment administration
- Previous experience within a HR SSO environment desirable
Additional Information
**Why work at Informa?**
- Learning and development plan to assist with your career development
- 25 days annual leave, 4 days for volunteering and a day off for your birthday
- Competitive Benefits
- Work with high quality specialist products
- Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
- Share-Match options - become a shareholder
- Regular social events and networking opportunities
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