Clinical Team Secretary

7 days ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

The Adult Mental Health City East Local Mental Health Team based at Lavender House, Thorneywood have an exciting opportunity for an experienced Secretary to join their highly regarded administration team.

The role requires an experienced professional secretary who has a flexible approach to work and the ability to prioritise and work on their own initiative.

This post offers a mix of home and office working.

The role requires the post holder, under the supervision of the Admin Team Leader to be responsible for ensuring that accurate work is completed within the time limits, framework and standards set, providing an administrative service for the Consultant Psychiatrists.

The post holder will work as part of a secretarial team, providing support and cover as required with specific cover to the clinical team.

You should have a minimum of RSA/OCR III typing/word processing and a NVQ Level 3 Business Admin qualification or relevant practical experience to this standard.

Excellent communication skills and the ability to deal with telephone calls and callers needs efficiently and sensitively as well as being aware of the need for discretion and confidentiality at all times.

You should be proficient in the use of Microsoft Office packages and undertake all duties to ensure the smooth running of the service, including booking appointments, typing letters following clinic appointments, typing of reports, liaising with GPs, reception cover as and when required, arranging prescriptions ready for signature by a Psychiatrist.

You will be required to facilitate and minute meetings as and when required for the team, undertaking associated duties as required. You must have excellent organisational and time management skills and experience of working without supervision.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Provide an efficient secretarial/administration/reception support
service

Produce high quality reports within agreed deadlines as required

To undertake office duties including diary management, opening and distributing mail, operation of brought
forward systems, dealing with telephone calls and enquiries,
production of documents, typing, photocopying,
collating of documents and electronic filing as well as general
administration support services

To deal with requests and enquiries and forward them to the relevant team member

Facilitate meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking

To be able to work flexibly and provide cover which may include the
requirement to travel to different sites

To manage, update and maintain diary schedules, ensuring that appropriate practices and agreed criteria are met. Workload management and organisation is maintained conflicting and amended appointments are actioned appropriately.

Responsible for ensuring that accurate work is completed within the
time limits and standards set

To work effectively both independently and as a team member
Responsible for own Mandatory Training requirements

To ensure medical records are filed in line with Information Governance procedures

Resolve or signpost queries from patients, carers, internal
departments and external agencies as appropriate

To undertake any other duties that would be a reasonable expectation
of the role

Please note that this post may not meet the pay and skill level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of Agenda for Change Band 3. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

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