Clinical Team Secretary

7 months ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

We have a new varied position as Clinical Team Secretary to join the Intellectual Disability & Developmental Service based at Highbury Hospital.

To provide an efficient, effective, confidential secretarial/administration service to the clinical team.

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience

Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Be proficient in the use of IT systems including Microsoft Office - Excel, Outlook, Word, Database & internal systems including Patient and staff Information systems

Good general education including English Language and Math’s to GCSE or equivalent

Accurate minute taking skills

Ability to meet deadlines

Ability to work on own initiative

Excellent organisational skills

Team player

Understanding of data protection and maintaining strict confidentiality

Excellent communication skills

Experience of working in a customer-facing role

Experience of working in a busy environment

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

Undertake diary management for clinicians, as required ensuring that conflicting and amended appointments are actioned appropriately

To undertake office duties and general administration including message management, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing

Provide operational support to colleagues.

To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database

Responsible for ensuring that accurate work is completed within the time limits and standards set

To work effectively both independently and as a team member

Inputting and updating patient information and team activity on computerised information systems, creating patient notes where necessary and according to policy.

Undertake training of new staff as directed by Line Manager and/or other managers.

Facilitate meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking

To ensure medical records are electronically filed in line with Information Governance procedures

To deal with requests and enquiries and forward them to the relevant team member

Resolve or signpost queries from patients, carers, internal departments, and external agencies as appropriate

To monitor and order stock and non-stock items as required

Booking courses, accommodation, and travel requests as and when required

Responsible for own Mandatory Training requirements

To work flexibly and provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required

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