Medical Secretary

2 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

You will need to be totally committed to providing a high quality administrative service. This is an opportunity to be part of an exciting progressive service where you will be supported to develop in your role and will be provided with some additional training if required.

This is a brilliant opportunity to work closely with the Paediatric clinical health psychology team and Trust colleagues delivering in and out-patient services to shape psychological provision for children, young people, their families and staff. People and professional development is a core principle in the Department and support will be provided to ensure the success of the role.

Primarily the role will be to provide secretarial, administrative and reception support for the Paediatric Psychology Team, but on occasion offer some light cover for the Adult Psychology Team.

This is a fixed term part time post working 30 hours per week with a working pattern of 8am to 4pm or 9am to 5pm.

**Our Trust Values are**:
**Care + Compassion**: We see the person in every patient communicating with honesty and compassion.

**Trust + Respect**: We respect and consider other people’s views and feelings.

**Inspiration + Innovation**: We welcome new ideas and use our initiative to solve problems together.

**Working Together**: We work to create a positive team spirit. We are openly inclusive and want to continually improve.

**Pride + Achievement**: We take pride in our work and go the extra mile. We lead by example and ensure quality is at the heart of what we do.

Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.

Provide cover for other members of staff as directed by the Consultant Clinical Lead

Provide cover for other Medical Secretaries in period of absences as directed by the Consultant Clinical Lead.

General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the Consultant Clinical Lead, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary.

Correspondence may be of a distressing nature.

Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner).


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