Medical Secretary

1 week ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

This is an exciting opportunity to join our Neurology Secretarial Team.

We are seeking an enthusiastic, motivated person who can offer excellent administration skills to assist in the provision of a comprehensive service. This post holder will support the clinical team medical secretarial role and work as part of a well-established team.

To be successful you will have excellent organisational and communication skills. You will have a flexible and professional approach to the work and enjoy the variety of communicating with a wide range of people both internal and external to the Trust. This includes being the first point of contact for all forms of communication within the clinical team, ensuring the effective day to day running of the clinical practice and providing diary management and workload organisation for the consultants and their teams and providing cover for colleagues as necessary.

The vacancy is a part-time post working 28 hours per week.

Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.

Provide cover for other Medical Secretaries in period of absences as directed by the Clinical Admin Lead.

General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the Clinical Admin Lead, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a distressing nature.

Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner).

Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes

Bring to the attention of the clinical staff all results in a timely manner and promptly act on any instructions given regarding these.

Ensure case notes are maintained in accordance with the Trust’s Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.

Ensure a good working knowledge is maintained of RTT rules and guidance.

Maintains stationery stock via Trust Unit 4 system

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

For further information about this role please see the attached job description and person specification.


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