Administration Assistant/call Handler

6 months ago


South Shields, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. To provide administrative / call handler support to the teams over 7 days per week between the hours of 8am and 8pm. To provide an administrative service to Recovery at Home South Tyneside and Sunderland supporting the delivery of an efficient and effective service to patients, service users and colleagues. Ensure accurate and timely inputting and updating of patient details, appointments and information into clinical records.

To provide an initial point of contact for patients, service users and colleagues accessing the service via telephone calls. To work as part of an integrated team.



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