Business Support Admin Assistant

2 months ago

Chester, United Kingdom Chester Zoo Full time

We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.

**The Role**

We now have an exciting new vacancy for a fixed term (Maternity Cover) **Business Support Administration Assistant**
This is a key role working as part of our professional Admin Support team, responsible for:

- Providing professional, confidential support to the Executive Assistant and Senior PA with a wide range of general day to day administrative duties.
- Action queries and order requests submitted to the shared Admin Support Team inbox.
- Facilitating meetings and working groups, drafting agendas, attending & taking accurate minutes / notes.
- Maintaining and updating the Contracts Register, ensuring that records held are correct and updated accordingly.
- Provide general administrative support to projects, updating documentation on the organisation’s intranet.
- Facilitate the booking of complex travel arrangements, including flights, accommodation and visas for UK and overseas trips.
- Coordinating and placing weekly stationery orders, checking deliveries and raising queries.
- Provide cover for the Cedar House Reception team.

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office - where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

**The Package**
- Fixed Term Contract for 12 months
- 37.5 hours per week worked over 5 days Monday-Friday
- 33 days annual leave pro-rata (based on 40 hours)
- Salary of £23,093.09 based on 37.5 hours
- Staff pass so you can visit the zoo during your time off plus a number of complimentary tickets for your family and friends
- Access to healthcare plan
- Employer contributory pension scheme
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%

**Our Requirements**
- Relevant administrative qualification at NVQ level 2 or equivalent qualifications or experience of working in an administrative role.
- Experience of meeting coordination, agenda creation and providing timely and accurate minutes.
- A positive attitude and an adaptable approach to change, with excellent communication and customer service skills
- Good IT skills, particularly all the Microsoft Office suite including Excel, Word. (Experience of SharePoint and MS Teams is desirable).
- Well organised with the ability to prioritise workload and the ability to meet deadlines.
- Interpersonal skills demonstrated by an ability to liaise confidently and effectively with senior managers.
- Numeracy skills, attention to detail and accuracy are essential.
- Ability to work independently or as a team member.
- Ability to respond to enquiries tactfully and professionally.

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