Governance and Functional Support Assistant

7 months ago

Chester, United Kingdom Business Smart Solutions Full time

Rate: £17.32 per hour Umbrella

Term: 12 months

Location: This is primarily a home based position within infrequent office

**What you'll work on**

Reporting to the Governance and Support Lead Business Support and Hierarchy the post holder will be part of the Governance & Support team responsible for ensuring the effective operational delivery of the Unit4 system on behalf of Cheshire East and Cheshire West and Chester councils. The post holder will support all users providing training and technical advice across all Unit4 and FP&A processes ensuring the delivery of a customer focussed service working effectively with the Council’s Shared Service arrangements delivering excellent outcomes for users and achieving excellence in service provision.

**What you'll achieve**

1. Reporting to the Governance and Functional Support Lead, the post holder will provide frontline support of the Unit4 ERP system. Support responsibilities will include troubleshooting system problems, processing service requests, access/security administration, supporting system upgrades.

2. Working with the Governance and Functional Support Leads, the post holder will contribute to the effective running and system administration of the Unit4 system as per agreed SLAs, including health checks on the stability of the Unit4 platform, identifying trends on incident/defects, investigation and their resolution.

3. The post holder will conduct routine periodic activities in the Unit4 system as directed by Governance and Functional Support Leads to maintain system performance and operation, inclusive of data entry and tasks such as hierarchy maintenance, ensuring completion with accuracy, efficiency and to set timescales.

4. Escalating complex defects/incidents to the Governance and Functional Support Lead or to third party support where appropriate and monitoring progress and resolution.

5. Assist the Governance and Functional Development Lead on maintaining user access roles and user security.

6. Respond to queries from stakeholders, customers, staff to ensure that the Unit4 support provide effective, efficient, accessible services that maximises customer satisfaction, quality assurance and service delivery.

**Requirements**:
**Qualifications**
- Essential:_
- Relevant finance or business qualification (e.g. ECDL or equivalent, AAT, BTEC, NVQ3)
- Desirable:_
- Relevant professional qualification (e.g. CIPFA, ICSA, MCIPD)

**Experience**
- Essential:_
- General admin experience in a computerised environment
- Experience of maintaining data quality in a fast moving, outcomes driven role
- Desirable:_
- Sound knowledge of Transactional Finance / Procurement / Billing and Debt / Payments and Income / Recruitment and Pay processing

**Job Related Knowledge**
- Essential:_
- Extensive knowledge of PC systems and able to exploit systems to develop appropriate business solutions
- Knowledge of the Data Protection Act
- Proven experience of working to deadlines and prioritising workloads
- Excellent interpersonal and customer care skills
- Desirable:_
- Systems administration experience (HR, Payroll, Finance systems)
- Knowledge of personnel / pay / procurement processes and employment regulations e.g., VAT accounting, tax etc.
- Thorough working knowledge of software packages and databases e.g. SharePoint
- Knowledge of Unit4 system and its capabilities

**Skills and Aptitudes**
- Essential:_
- Able to translate ideas into practice
- Excellent interpersonal skills, with the ability to influence colleagues in order to achieve better standards of data quality and reporting
- Ability to prioritise own work to meet deadlines
- Desirable:_
- Ability to liaise effectively across departments
- Evidence of problem management and development of system /solutions with effective action plans

**---**

**Equal Opportunities**

Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply.

**Job Type**: Temporary contract
Contract length: 12 months

**Salary**: £17.32 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chester, Cheshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a relevant finance or business qualification (e.g. ECDL or equivalent, AAT, BTEC, NVQ3)? If yes, please specify.
- Do you have extensive knowledge of PC systems and are able to exploit systems to develop appropriate business solutions? If yes, please specify
- Are you familiar with the Unit4 system and its

  • Local Government Professional

    2 weeks ago

    Chester, Cheshire, United Kingdom CV Library Full time

    CV Library Job Opportunity: Local Government ProfessionalCV Library is seeking a skilled and experienced Local Government Professional to join our team. As a key member of our team, you will be responsible for managing multiple projects, delivering high-quality work, and providing excellent client service.Main Responsibilities:Manage and prioritize your own...

  • Chief Governance Officer

    2 weeks ago

    Chester, Cheshire, United Kingdom Auxo Commercial Full time

    **About Auxo Commercial:**Auxo Commercial is a leading talent group that requires an experienced professional to join its team as Chief Governance Officer. This role will be based from home, with part-time working hours and occasional travel to Cheshire and Watford.The ideal candidate will have a degree in Law, Business Administration, or a related field,...

  • Support Worker

    7 months ago

    Chester, United Kingdom ivolve Care and Support Full time

    **Location**: Chester, Cheshire **Shifts**: 40 hours per week - Monday to Sunday on a rota basis **Pay Rate**: £10.92 - £11.30 per hour **(increasing to £11.44 - £11.70 per hour on 1st of April)** **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate,...

  • Functional Assessor

    1 day ago

    Chester, United Kingdom Everpool Full time

    **Functional Assessor - RGN **Salary: £39,500 Location: Chester As a Functional Assessor, you will not be required to treat, advise, refer, diagnose, or rehabilitate but assess how disabilities and illnesses may impact on a person’s functionality in performing work-related activity. As part of the consultation process,you will be required to compile clear...

  • Bank Support Worker

    7 months ago

    Chester, United Kingdom ivolve Care and Support Full time

    **Location**: Chester, Cheshire **Shifts**: Bank Contract. Flexibility required **Pay Rate**: £11.44 - £11.70 per hour (Dependent on qualifications) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate, kind, and resilient is. These are our values and...

  • Bank Support Worker

    7 months ago

    Chester, United Kingdom ivolve Care and Support Full time

    **Location**: Chester, Cheshire **Shifts**: Bank Contract. Flexibility required **Pay Rate**: £10.92 - £11.30 per hour **(increasing to £11.44 - £11.70 per hour on 1st of April)** **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but being passionate, kind, and...

  • Night Support Worker

    7 months ago

    Chester, United Kingdom ivolve Care and Support Full time

    **Location**: Chester, Cheshire **Shifts**: 40 hours per week - Monday to Sunday on a rota basis **Pay Rate**: starting at £10.92 an hour (dependant on qualifications) OR £25,584 per annum (based on 40 hours per week) **Sponsorship**: This service does not provide support for Sponsorship at this time **About You** Care experience is not essential but...

  • Clinical Governance Administrator

    5 days ago

    Chester-le-Street, United Kingdom County Durham and Darlington NHS Foundation Trust Full time

    An opportunitiy has arisen to join the Clinical Governance Team within Community Servcies on a permentant basis. We assist with all governance aspects for all District Nursing, Allied Health Professionals and 5 Community Hospitals. The role includes diary management, preparation of agendas and minute taking, maintaining spreadsheets and updating systems,...

  • Corporate Governance Manager

    2 days ago

    Chester, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    Job Title: Corporate Governance ManagerWe are seeking an experienced Corporate Governance Manager to join our team at Together Financial Services Limited. The successful candidate will be responsible for providing high-quality corporate governance support to the Executives and the Board, ensuring effective and efficient governance processes across the...

  • Head of Lending Risk Governance

    5 days ago

    Chester, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    Job TitleHead of Lending Risk Governance - £60,000 - £70,000 per annumAbout UsWe are a leading property finance expert with an entrepreneurial spirit based in South Manchester. With over 750 colleagues passionate about supporting individuals and businesses achieve their property ambitions, we pride ourselves on our common-sense approach to lending and...

  • Supportive Residential Team Lead

    2 days ago

    Chester, Cheshire, United Kingdom Cheshire West and Chester Full time

    Benefits PackageWe offer a competitive salary, annual leave, and a range of benefits to support your well-being and professional growth. These include:A generous salary package, estimated at around £25,000-£30,000 per annum, based on location and experience.An annual leave entitlement of 26 days pro rata, rising to 31 days after five years of continuous...

  • Associate Director of Corporate Governance

    6 months ago

    Chester, United Kingdom Cheshire and Wirral Partnership NHS FoundationTrust Full time

    Associate Director of Corporate Governance - Band 8d The Associate Director of Corporate Governance is a critically important role within Cheshire and Wirral Partnership NHS Foundation Trust (CWP) - working closely with the Chair, Chief Executive Office and the Board of Directors. We are looking for an individual with the highest levels of integrity and the...

  • Financial Governance Specialist

    1 week ago

    Chester, Cheshire, United Kingdom Morson Talent Full time

    About UsMorson Talent is proud to partner with Urenco to find the best talent for this exciting opportunity. If you are a motivated and results-driven professional looking to take your career to the next level, please submit your application. As an equal opportunities employer, we welcome applications from diverse candidates who share our values of...

  • Governance Leader for NHS Trust

    3 weeks ago

    Chester, Cheshire, United Kingdom NHS Full time

    The Countess of Chester Hospital NHS Foundation Trust is seeking an experienced Governance Leader to join our team. This exciting opportunity will involve ensuring the Trust complies with its legal, constitutional, and regulatory requirements.About the RoleWe are looking for a highly motivated individual with extensive knowledge of NHS governance processes....

  • Head of Governance

    2 days ago

    Chester, United Kingdom GROSVENOR Part time

    Grosvenor Hart Homes is a new social enterprise on a mission to improve the life chances of children, young people and their families and we are looking for a Head of Governance and Compliance to join us based out of our Chester or London offices as we expand our multi-disciplinary team. Grosvenor Hart Homes became a registered provider of social housing in...

  • Risk Governance Lead

    2 days ago

    Chester, Cheshire, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time

    About UsWe're Together Financial Services Limited, a market leading property finance expert based in Cheadle, South Manchester. We've been established since 1974 and have built a team of over 750 colleagues who share our passion for supporting individuals and businesses to achieve their property ambitions.We're committed to building a team that represents a...

  • Governance Leader for Education

    2 weeks ago

    Chester, Cheshire, United Kingdom Chester-le-Street CE Primary School Full time

    Chester-le-Street CE Primary School is currently seeking a dedicated individual to join its governing body. As a co-opted governor, you will play a crucial role in shaping the school's vision and ensuring its continued success.Role OverviewThe governing body is responsible for setting the school's strategic direction, overseeing its financial performance,...

  • Risk Governance Manager

    3 weeks ago

    Chester, Cheshire, United Kingdom Turner & Townsend Full time

    Risk Governance Manager Job SummaryWe are looking for a Risk Governance Manager to join our team in Manchester. The ideal candidate will have a strong knowledge of risk management principles and practices, as well as experience of implementing and supporting the implementation of integrated risk management frameworks.Key responsibilities include leading risk...

  • Global Projects Risk Governance Specialist

    2 weeks ago

    Chester, Cheshire, United Kingdom Electus Recruitment Full time

    Job OverviewWe are seeking an experienced Project Risk Standards Manager to join our client's dynamic Group Projects team in the UK.The successful candidate will be responsible for developing and implementing risk management strategies, working closely with stakeholders to identify and mitigate potential risks. This is an excellent opportunity for a...

  • Academic Support Assistant Administrator

    2 weeks ago

    Chester, United Kingdom Randstad Full time

    Are you an experienced Teaching Assistant looking for a new opportunity?Do you have experience supporting children with SEMH?Randstad Education are currently recruiting for a Primary Teaching Assistantspecialising in SEMH for a long-term role based in Chester. Competitive rates of weekly pay* Welsh Government Commercial Delivery preferred supplier* DBS...