Emergency Department Receptionist/clerical Officer
6 months ago
The CED department is a wide and varied team. We are supportive and respectful of each other and work well together. CED is forward thinking and works collaboratively coming up with new innovative ways to improve and progress the department.
The post holder will work within the United Bristol Healthcare & Weston Trust and be responsible for providing a welcoming and efficient service as the patient's first point of contact when attending the Emergency Department, greeting and signposting patients and relatives in a calm and welcoming manner. This will include processing patients using the Care flow EPR system and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department. The post holder will be required to work shifts including days, evenings, nights and weekends and to participate in a 24/7 roster
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner.
- To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties.
- Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate.
- To carry out associated clerical duties, for example maintaining accurate filling systems, receiving post, diary management and scanning patient notes.
- To keep waiting areas tidy and patient information materials up to date.
- To undertake the role's duties in the case of a major incident in the department (EG the ED Major Incident Process)
- Attend the appropriated meetings as required by the role's line manager.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
-
Receptionist / Clerical Officer
5 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThis is an opportunity for a hard working individual to join the Adult Therapies Physiotherapy Department at University Hospitals Bristol NHS Foundation Trust We are looking for a Receptionist /Clerical Officer to join our specialist outpatient teams working at Bristol Royal Infirmary. The Adult Therapies, Physiotherapy Department is responsible for the...
-
Receptionist / Clerical Officer
7 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn opportunity has arisen for a permanent Receptionist/Clerical Officer to join the team in the Dermatology Department. The post holder will work within University Hospitals Bristol and be responsible for providing a welcoming and efficient service as the patient’s first point of contact with the hospital. This will include greeting and signposting...
-
Receptionist/clerical Officer
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn opportunity has arisen within the Adult Audiology Admin team for a full time Receptionist/Clerical officer. We support the Patients and Audiologists across ten sites to facilitate the smooth running of the patient journey by ensuring that co-ordinated administrative processes revolve around the patient and their individual needs. Our clinics run Monday...
-
Receptionist / Clerical Officer
7 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe role of Receptionist / Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all...
-
Receptionist / Clerical Officer
7 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe role of Receptionist / Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all...
-
Receptionist/clerical Officer
5 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn opportunity has arisen within the Adult Audiology Admin team for a full time Receptionist/Clerical officer. We support the Patients and Audiologists across ten sites to facilitate the smooth running of the patient journey by ensuring that co-ordinated administrative processes revolve around the patient and their individual needs. Our clinics run Monday...
-
Receptionist / Clerical Officer
8 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe role of Receptionist / Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all...
-
Receptionist/clerical Officer
7 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe role of Receptionist/Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all...
-
Receptionist / Clerical Officer
8 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe role of Receptionist / Clerical Officer is to serve as a contact for patients accessing our services. We are a small dynamic team providing an excellent service to our patients and staff. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one another at all...
-
Clerical Officer
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Clerical Officer team provide a frontline welcome, support, information and signposting to patients being treated and living with a cancer diagnosis, as well as patients who have non malignant blood conditions. The Clerical Officers also work in an office based role, booking appointments and managing our telephone systems. As the team deal with a wide...
-
Receptionist/Clerical Officer
2 days ago
Bristol, United Kingdom University Hospitals Bristol And Weston Nhs Foundation Trust (Uhbw) Full timeJob summary We are looking for a motivated and enthusiastic individual to become a member of our Outpatient Reception team as a Receptionist/Clerical OfficerThis role is 30 hours per week and would be split across the four Outpatient Reception areas of the Bristol Royal Hospital for Children.Duties include greeting and arriving patients and their families,...
-
Clerical Officer
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe have an exciting opportunity to join our Patient Services Team in Bristol Haematology & Oncology Centre and have 4 Clerical Officer roles available. The Clerical Officer team provide a frontline welcome, support, information and signposting to patients being treated and living with a cancer diagnosis, as well as patients who have non-malignant blood...
-
Clerical Officer
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe have an exciting opportunity to join our Patient Services Team in Bristol Haematology & Oncology Centre and have a Clerical Officer role available. The Clerical Officer team provide a frontline welcome, support, information and signposting to patients being treated and living with a cancer diagnosis, as well as patients who have non-malignant blood...
-
Emergency Department Administrator
6 months ago
Bristol, United Kingdom North Bristol NHS Trust Full timeAn exciting opportunity is available working in the Emergency Department at Southmead Hospital. We are looking for an enthusiastic, confident, reliable and competent individual who wishes to work in a very busy, yet rewarding role based our Emergency Department. To provide exceptional administrative and clerical support to a number of clinicians, managers...
-
Receptionist/clerical Officer
8 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe are looking for a Outpatient Receptionist to work within the Obstetric & Gynaecology Clinics at St Michael's Hospital. The role of Receptionist is to serve as a contact for patients accessing our services. You will be working within a small team who enjoy a supportive and friendly working environment, where we encourage participation and learning from one...
-
Receptionist
6 months ago
Bristol, United Kingdom Recruitus Full timeJob Summary: We are seeking a Receptionist to provide full support to legal clients. **Duties**: - Greet and assist visitors in a professional and friendly manner - Answer and direct phone calls with proper phone etiquette - Perform clerical tasks such as filing, photocopying, and scanning documents - Manage office supplies and maintain an organised...
-
Radiotherapy Clerical Officer/receptionist
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeDo you want to make a contribution to the NHS and the provision of healthcare in your local community.? Do you thrive working in a team? Do you have excellent interpersonal skills? The Radiotherapy Department within Bristol Haematology and Oncology centre are looking for enthusiastic and motivated people to join our clerical team. This is a part-time...
-
Clerical Officer
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full timeJob summary We have an exciting opportunity to join our Patient Services Team as a Clerical Officer in the Bristol Haematology & Oncology Centre. The Clerical Officer team provide a frontline welcome, support, information and signposting to patients being treated and living with a cancer diagnosis, as well as patients who have non-malignant blood...
-
Receptionist Emergency Zone
6 months ago
Bristol, United Kingdom North Bristol NHS Trust Full timeWe are looking for an enthusiastic, caring person to join our team in the Emergency Zone. The job is at the reception desk within EZ and you will be communicating with patients and professionals face to face in the unit and over the phone, so good communication skills are essential. You will be the first person the patients will meet on their arrival, so a...
-
Band 2 Receptionist Emergency Zone
6 months ago
Bristol, United Kingdom North Bristol NHS Trust Full timeWe are looking for an enthusiastic, caring person to join our team in the Emergency Zone. The job is at the reception desk within EZ and you will be communicating with patients and professionals face to face in the unit and over the phone, so good communication skills are essential. You will be the first person the patients will meet on their arrival,, so a...