Apprentice - Rosters

5 months ago

London, United Kingdom Govia Thameslink Railway Full time

Our busy Operational Resourcing team are quite literally the **heart at the centre of our dynamic business** Based at King's Cross, our team of roster clerks, team leaders and managers juggle the schedules of our most vital teams. They co-ordinate the **staff who run our trains, stations and platforms**, and ensure that our passengers get where they need to go.

As an Operational Resourcing apprentice, you'll be the **future of this vital function**. As well as your structured apprenticeship learning, your role will include:

- Assisting in **preparing, posting and updating rosters** for our train crew and customer service staff.
- Preparing and amending weekly base rosters
- Managing **short-notice changes** to the rosters
- Operating an effective and **customer-focused contact** system
- Ensuring that **confidentiality** is maintained at all times
- **Preparing reports **for the management team as required; attending meetings as requested.

On completion of your apprenticeship, you'll have a **formal business/administration qualification**, and a good understanding of what makes the railway run.

Working for us, you'll enjoy **great company and industry benefits**, including **free travel **on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You'll get a **market leading** **pension**, and fantastic discount schemes. Not to mention, an interesting and varied work schedule, in an environment where **learning and progression** are actively encouraged.

Our busy Operational Resourcing team are quite literally the **heart at the centre of our dynamic business** Based at King's Cross, our team of roster clerks, team leaders and managers juggle the schedules of our most vital teams. They co-ordinate the **staff who run our trains, stations and platforms**, and ensure that our passengers get where they need to go.

**Govia Thameslink Railway** is a partnership between two world-class transport operators - the Go-Ahead Group and Keolis. With nearly **7000 staff** across the South East of the UK, we are the **largest train operating company in the UK**, operating Gatwick Express, Thameslink Southern and Great Northern. We're here to introduce ground breaking **new technologies** and carry out the biggest rail **transformation** in decades.

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