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Apprentice Operations Manager

2 months ago


London, Greater London, United Kingdom Marriott International Full time
Job Summary

We are seeking a highly skilled and experienced Apprentice Operations Manager to join our team at Marriott International. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Property Operations: Monitor and ensure compliance with all operational guidelines, ensuring all employees are properly uniformed and groomed.
  • Finance: Establish guest accounts, manage cash handling, and balance daily shift reports.
  • Security: Maintain the security of all hotel assets, complete security patrols, and report any loss or damage.
  • Human Resources: Roster and record associate shifts, manage Oracle system, and deliver training to the team.
Requirements
  • Previous front office experience is essential.
  • Strong communication skills, resilience, and ability to adapt to changing situations.
  • Ability to influence others positively, attention to detail, and IT skills.
What We Offer
  • A unique opportunity to work with a world-renowned hospitality brand.
  • Marriott Discount Card, recognition programs, meals at work, uniform, and more.
  • 23 days holiday increasing with service, cycle to work scheme, and free gym access.
  • Pension and life assurance, awards and recognition celebrations, and a commitment to diversity and inclusion.