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Business Administration Apprenticeship

4 months ago

Croydon, United Kingdom LMP Group Full time

**This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Silvertown. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.**

**Apprenticeship summary**
- Wage: £5 per hour
- Monday till Friday 8:00am - 3:30pm (term time only)
- Total hours per week: 37 hours a week
- Expected duration: 16 Months

**_ What will the apprentice be doing?_**
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to students
- To be able to work in a fast paced reception area multi-tasking between reception duties
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
- To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area
- Support with ParentPay account set up, queries from parents and general support
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed

**What training will the apprentice take and what qualification will the apprentice get at the end?**

The apprenticeship training will take place in house while you are at the workplace. We book once a month training session with your allocated tutor. This will be on a platform called Smart Assessor. Here your tutor will go through the modules and units of your course.

We also have 6-8 weeks monthly review plans, this will be with yourself, line manager and tutor.

The training you will be undertaking is Business Administrator Level 3.

**What is the expected career progression after this apprenticeship?**

We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment.

**Desired skills and personal qualities**
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Patience

**Qualifications**
- GCSE or equivalent English (Grade C/4 Grade or above) essential
- GCSE or equivalent Maths (Grade C/4 Grade or above) essential

**Things to consider**

Once successful we will need to submit off a DBS to make sure we are good to go This can take a few weeks to come back so please be sure that the start date may change to later. This is all depending on how fast the DBS clears. This is something out of our control with timing.

**Employer**

Oasis Shirley Park

Address
- **47 Stroud Green Way, Croydon CR0 7BE