Senior Employee Relations Advisor

5 months ago


Ipswich, United Kingdom O.C.S. Full time

About The Role***

Join our team and play a crucial role in providing expert, commercially savvy, and timely guidance on Employee Relations (ER) matters. You will be responsible for managing and supporting ER caseloads from start to finish, ensuring that our company's ER processes are efficient and effective.

These are full time, permanent roles working in either our Ipswich or Bury St Edmonds offices, with a minimum of three days per week in the office.

**Key Tasks**:

- Manage a caseload of ER cases, offering comprehensive advice and guidance to managers, and driving cases to resolution in a timely manner.
- Proactively handle and escalate any long-standing cases to maintain efficiency.
- Ensure that managerial decisions are well-informed and that risks are minimised.
- Offer coaching and support to managers throughout the ER case management process.
- Actively monitor, control, and escalate suspension cases to reduce costs.
- Assist managers in handling high-risk Occupational Health (OH) referrals by asking the right questions and seeking expert advice.
- Support managers in drafting various correspondence, including invitations and outcome letters.
- Collaborate with ER Partners, Strategic HR Business Partners, HR & Training Managers by generating insightful reports, graphs, and trend analysis.
- Attend weekly or bi-weekly and quarterly meetings to discuss ER cases and associated risks.
- Maintain the accuracy and up-to-date status of our case management system.
- Provide coverage for colleagues in other business areas when necessary.

**What you’ll need**:

- Minimum Level 5 Chartered Institute of Personnel and Development (CIPD) qualification or actively working towards it.
- Prior experience in Employee Relations or Employment Law.
- About Us***
- OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.



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