Employee Relations Specialist

7 days ago

Ipswich, Suffolk, United Kingdom OCS Group Full time

Role Overview

We are seeking an experienced Employee Relations Specialist to join our dynamic Advisory team. As an Employee Relations Specialist, you will play a key role in shaping our employee relations strategy and ensuring our values are reflected in all aspects of work.

This role requires someone who can build relationships quickly and has a proven track record of managing high-volume employee relations cases. You will be responsible for providing expert advice that balances risk with business needs, managing a small team of Senior Advisors and Advisors, and being the point of contact for the Strategic HR Business Partner.

Key Responsibilities

  • Act as escalation point for high-risk employee relations cases, ensuring the team is clear on the next steps and why.
  • Coach and enable business leaders to make well-informed people decisions in line with current legislation.
  • Coach your team on ER matters to ensure team knowledge growth and development.
  • Attend weekly/bi-weekly/quarterly meetings with stakeholders to discuss ongoing ER Cases and highlight any possible risk.
  • Have ownership of Safecall reports in the business areas, ensuring the team drives these to conclusion efficiently.
  • Keep letter documentation up to date on Teams, SharePoint, etc., to ensure the correct documents are available and used at all times.

Benefits

  • Informal hybrid/flexible working arrangements.
  • 25 days holiday + bank.
  • Free fruit in our offices.
  • Employee Referral Scheme.
  • Wide range of retail discounts.
  • Regular social and charity events held in our offices.

Wellbeing

  • Discounted gym membership.
  • Eye test £25 voucher and up to £100 towards glasses.
  • Join our Cycle to Work scheme via salary sacrifice.
  • Access to CHROMA, our internal colleague-led diversity and inclusion community.
  • Access to internal Mental Health First Aiders.

Career Development and Recognition

  • Immediate access to Opportunity, our internal Learning and Development platform.
  • Required professional membership fees paid for.
  • Opportunity to win monthly Superstar Awards.

About You:

  • Applicants must have the right to work in the UK.

Necessary

  • Minimum L5 CIPD.
  • Demonstrable experience working within Employee Relations in a fast-paced, low-margin business.
  • Proven experience managing or team leading a small team, with a blend of remote and office-based workers.
  • Experience of working within a shared service HR delivery.
  • Experience of service improvement.

Desirable

  • L7 CIPD or Associate CIPD or working towards.
  • Power BI knowledge and experience.
  • Experience of writing and delivering training within HR.

Core Expectations

  • Show flexibility in working arrangements to ensure a high level of service is delivered.
  • Self-motivated and able to work effectively in a fast-paced environment.
  • Have a positive and focused attitude when dealing with all colleagues.
  • Be able to take personal responsibility.
  • Have a flexible and positive attitude towards work.
  • Be keen to continuously improve own learning and development.
  • Support and embed the UK & Ireland group's corporate values.

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