Employee Relations Specialist

1 week ago

Ipswich, Suffolk, United Kingdom OCS Group Full time

Role Overview

We are seeking an enthusiastic and proactive Employee Relations Specialist to join our dynamic Advisory team where you will play a key role in shaping our employee relations strategy and ensuring our values are reflected in all aspects of work. This role requires someone who can build relationships quickly and has a proven track record of managing high-volume employee relations cases.

The role offers the successful candidate the opportunity to join an established and fast-paced Advisory team. Reporting direct to an experienced Employee Relations Manager and a supportive team including Senior Employee Relations Advisors and Advisors, you will have the opportunity to lead and influence employee relations and change initiatives.

In this role, you'll manage a high volume of employee relations (ER) cases providing expert advice that balances risk with business needs. You will manage a small team of Senior Advisors and Advisors and be the point of contact for the Strategic HR Business Partner.

Key Responsibilities

  • Act as escalation point for high-risk employee relations cases in your business area, including discrimination, collective grievances, collective redundancy, ill health and medical capability, ensuring the team are clear on the next steps and why.
  • Coach and enable business leaders to make well-informed people decisions in line with current legislation.
  • Coach your team on ER matters to ensure team knowledge growth and development.
  • Act on feedback of the service and generate action plans for improvement in partnership with the ER Manager.
  • Attend weekly/bi-weekly/quarterly meetings with your stakeholders to discuss ongoing ER Cases and highlight any possible risk.
  • Have ownership of the Safecall reports in the business areas supporting- ensuring the team drive these to conclusion efficiently.
  • Keep the letter documentation up to date on Teams, SharePoint etc, to ensure the correct documents are available and used at all times.

Benefits

  • Informal hybrid / flexible working arrangements
  • 25 days holiday + bank
  • Free fruit in our offices
  • Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
  • Wide range of retail discounts
  • Regular social and charity events held in our offices
  • Get involved in charity events in the local community

Wellbeing

  • Discounted gym membership
  • Eye test £25 voucher and up to £100 towards glasses
  • Join our Cycle to Work scheme via salary sacrifice
  • Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
  • Access to internal Mental Health First Aiders

Career Development and Recognition

  • Immediate access to "Opportunity", our internal Learning and Development platform
  • Required professional membership fees paid for
  • Opportunity to win monthly Superstar Awards

About You:

  • Applicants must have the right to work in the UK

Necessary

  • Minimum L5 CIPD
  • Demonstrable experience working within Employee Relations in a fast-paced, low-margin business
  • Proven experience managing or team leading a small team, with a blend of remote and office-based workers
  • Experience of working within a shared service HR delivery
  • Experience of service improvement

Desirable

  • L7 CIPD or Associate CIPD or working towards
  • Power BI knowledge and experience- how to operate, analyse, and drill down on PowerBI MI
  • Experience of writing and delivering training within HR

Core Expectations

  • Show flexibility in working arrangements to ensure that a high level of service is delivered.
  • Self-motivated and able to work effectively in a fast-paced environment.
  • Have a positive and focused attitude when dealing with all colleagues.
  • Be able to take personal responsibility.
  • Have a flexible and positive attitude towards work.
  • Be keen to continuously improve own learning and development.
  • Support and embed the UK & Ireland group's corporate values.

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