Office Administrator/customer Service

7 days ago

St Albans, United Kingdom Scott & Sons Ltd Full time

**Office Administrator required for a small office in Bricket Wood, AL2 3UN**

Scott & Sons are a family business, specialising in window and carpet cleaning services to new and regular clients, as well as providing office and school cleaning services. We also have a small trade counter selling cleaning supplies. We are a small office, and the successful applicant will need to be able to work within a fast paced environment and remain calm under pressure.

**Monday to Friday, 9.30am - 3.00pm (although we can be flexible on start/finish times)**

**£12.50 per hour**

At least 1 years administrative experience using Sage Accounts and Microsoft Office 365 would be useful, although training will be given.

Key responsibilites to include:

- keeping diaries, arranging appointments and taking card payments over the phone
- answering the phone with a polite, friendly telephone manner
- serving in our small shop counter, with our easy to use digital checkout system (we get approx 2 customers per day)
- scan and copy documents - electronically file documents in our Virtual Cabinet
- Recruitment - using Indeed to upload jobs and monitor applicants

Person specification:

- **Dog friendly - we have 2 small dogs that come into the office each day**:

- Confident telephone manner providing professional and proficient customer service to both clients and colleagues, diplomacy skills useful
- Resourceful, with the ability to manage your workload and work on your own initiative and meet deadlines
- Accurate and diligent in working within internal processes, demonstrating attention to detail and organisation

Qualifications:

- GCSE maths and English, grade C or above (or equivalent qualification)

**Benefits**:

- Free parking
- Flexible working hours - we are looking for someone to work 5.5 hours per day between our operating hours of 9:00am to 5pm
- Casual office wear
- Membership to Bright EX - Get money saving offers with Bright Exchange
- Access to Bright Wellbeing and Counselling our Employee Assistance Programme to help balance the pressure of work and home life

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £12.50 per hour

**Benefits**:

- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- St Albans, AL2 3UN: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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