Business Support Administrator

4 months ago

Woking, United Kingdom Menzies LLP Full time

**Ref**

18781

**Department**

Accounts & Advisory

**Location**

Woking

**Employment type**

Full-time

**Description**

We are looking for an experienced **Business Support Administrator** to join our busy **Woking** team and office.

This is a crucial role where the purpose is to provide administrative support to the Woking office on a day-to-day basis and to deliver a seamless and professional service to our clients. The Business Support Administrator will also assist with reception duties to cover holidays and non-working days as required.

**Why Join Menzies?**
- We are a UK based recognised employer of choice with office locations in London, Surrey, Hampshire, Hertfordshire, and South Wales (Cardiff).
- Join our family of 600 employees. Be a **member** and not just a number
- We offer a dynamic and rewarding environment with exposure to a diverse range of clients and industry sectors.
- Our package and benefits are very competitive.
- **Work life balance is part of our organisational culture**,
- We believe in **developing our staff throughout their career.**

**Key Responsibilities**

This is an **indicative** list of tasks and responsibilities. The Business Support Administrator position is varied and organic, and likely to evolve through mutual agreement.

**Office Administrative Support**
- Support for the overall office & various service lines / departments, to include:

- Producing engagement and disengagement letters
- Assisting with Anti-Money Laundering procedures
- Preparing client correspondence
- Drafting fee invoices
- Maintaining client database
- Running monthly and ad-hoc reports
- Assistance with the preparation of software disbursements
- Maintaining pipeline of new work (via Hubspot)
- Assisting with the onboarding of new clients
- Assisting with the preparation of prospect proposals
- Admin support for office marketing and business development
- Working with our various teams and assisting with organising events / workshops
- Providing cover for the Receptionist during lunch or annual leave - greeting clients and visitors to the office, answering phone calls, preparing refreshments, co-ordinating car park arrangements, opening post, franking, etc.
- Support for Partners, Directors, and Managers, including use of Templafy, DocuSign, Word, Excel, and PowerPoint
- Other ad hoc duties as required.

**The Person**
- Friendly and engaging, client focused.
- Basic level of numeracy with excellent attention to detail
- Competent IT skills including Microsoft Office
- Strong time management and organisational skills
- Business support (administration) experience essential
- Experience in stakeholder management (building relationships)
- Willingness to learn and adapt to new tasks and systems.
- Ability to work well under pressure.

**Required competencies**:

- **Developing Relationships**: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
- **Delivering Quality Results**: Produces accurate work in a timely manner.
- **Personal Effectiveness**: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solution oriented.

**Key benefits** we offer, but not limited to:

- **33 days annual leave** entitlement a year inc. bank holidays (31.5 days for trainees)
- **Annual buy and sell leave scheme.**:

- **Private Medical Cover** available to all employees (trainees can opt in for a salary sacrifice)
- **Private Pension Matching Scheme**: if employee contributes 2.5-5%, we match it and add another 3% on top
- **Employee Referral Bonus** up to £10,000 for a successful placement
- Reimbursement of one **professional subscription** each year
- **Dress for your day** policy - you decide, not us
- **Life Assurance** 4x your salary
- **Group Income Protection **- 75% of salary if long term sickness exceeds 6 months.
- **Agile Working** is embedded in our culture: we understand that everyone works in different ways and need flexibility within their working day.
- **Learning and Development** opportunities and **Study Support** throughout your Menzies career
- **Career Coaching programme** for Managers and above
- **Better Place to Work** Initiative: proactive benchmarking of the best DEI and wellbeing programmes to offer our employees and improve our employee experience.
- **CSR Programme**: each office will be involved in various charity and sporting activities to help raise funds and give back to the local community.
- **Employee Assistance Programme** - our EAP is available for all Menzies employees and their families. As well as being a support line for mental health counselling, it also offers practical financial, legal and life management advice 24 /7 and is completely confidential.
- **Paid sick leave **- a generous scheme to help you when you are struggling with health issues.
- **Free flu jab, eyesight test and physical health checks**:

- **Cycle to work** scheme.
- **Volunteering **Scheme

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