Customer Support Agent

4 days ago


Shrewsbury, United Kingdom D B Roberts Property Centres Full time

Are you looking for an exciting career in property?

Want to work for a well known local estate agent with fantastic opportunities?

D.B.Roberts Property Centres are looking for a driven and dynamic individual to join our telephony team of Customer Support Agents at our Head Office in Shrewsbury.

As a Customer Support Agent you will receive on the job training from a team of dedicated and knowledgeable staff who will be on hand every step of the way ensuring you learn the right way to sell property and provide our clients with an exceptional customer journey during what can be a stressful time.

You will be responsible for dealing with telephone enquiries regarding property purchasing, selling, and lettings, ensuring you understand our clients needs in order to match them to their perfect property, arranging viewings, providing feedback, booking valuations

You will also be expected to recommend our conveyancing and mortgage services to prospective buyers and sellers, providing a one stop service for all property related matters.

Previous estate agency experience or call centre experience is advantageous but not essential.

You need to be available to work between the hours of 8am and 8pm Monday to Friday and 9am to 4pm weekends and Bank Holidays.

In return we offer a competitive basic salary, generous incentives and the opportunity to join an organisation where you will be recognised as an individual and rewarded for your achievements with the possibilities to progress your career.

Please forward your c.v. with covering letter to show your interest in this position.

**Previous applicants need not re-apply.**

**Job Types**: Full-time, Permanent

Additional pay:

- Commission pay

**Benefits**:

- On-site parking
Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)



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