Customer Care Agent

7 days ago


Shrewsbury, United Kingdom Beeline Personnel Limited Full time

**Customer Care Agent**

**£20,000**

**Monday - Friday**

**What’s the job all about?**
- You will liaise with industry leading clients who expect the highest level of service, and to make this simple for you to consistently deliver you’ll benefit from working with a defined process and bespoke system

**What’s different about the Company?**
- When the team were asked their favourite thing about the company, top of the list was always the working environment and people they work with - and it’s now more than ever that we realise just how important that is in our lives

**They've reinvested in the last year and as a Customer Care Agent that means**:

- You’ll be supplied with your own Microsoft Surface Pro
- After successfully completing your training you’ll easily be able to work flexibly, between remote and the office using your high quality kit
- You'll discuss internally the right training and development opportunities for you

**What skills do I need?**
- Excellent written and verbal communication
- Enjoy speaking with different people and building relationships
- Excellent attention to detail
- Computer literacy

**What kind of tasks will I be doing?**
- Assist customers and handle their requests
- Provide information and update account records
- Meet SLA’s

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- The training involved will allow you to develop your skills in an office based environment. On a scale of 1 - 10, how capable do you feel you are adapting into this role based on the previous questions and job description and why?

**Experience**:

- Customer relationship management: 2 years (preferred)
- Account amending: 2 years (preferred)

Work Location: One location



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