Call Centre Agent

Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...

Are you a **customer focused** individual? Are you looking for a better work life balance? If you have answered yes to these then there has never been a better time to join Orbit as we expand our already thriving Customer Operations department. We are on the lookout for committed and customer centric colleagues to join our vibrant call centre in...

Job Overview: **Responsibilities**: - Make outbound calls, follow up & answer incoming calls professionally and provide accurate information to customers - Conduct data entry tasks with precision and efficiency - Analyse customer needs to offer appropriate solutions - Utilise phone etiquette to ensure positive customer interactions - Upsell products,...

**Call Centre Team Leader - 34 hours per week** Shropdoc is a not-for-profit company established in 1996. We provide 24/7 urgent primary care services for patients across Powys, Shropshire, Telford and Wrekin. This includes out of hours GP services, care coordination, single point of access in Shropshire, and an oncology advice line. Our Primary Care...

**Call Centre Team Leader - 34 hours per week** Shropdoc is a not-for-profit company established in 1996. We provide 24/7 urgent primary care services for patients across Powys, Shropshire, Telford and Wrekin. This includes out of hours GP services, care coordination, single point of access in Shropshire, and an oncology advice line. Our Primary Care...

**Call Centre Team Leader - 34 hours per week** Shropdoc is a not-for-profit company established in 1996. We provide 24/7 urgent primary care services for patients across Powys, Shropshire, Telford and Wrekin. This includes out of hours GP services, care coordination, single point of access in Shropshire, and an oncology advice line. Our Primary Care...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Shrewsbury. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the course of...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Shrewsbury. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the course of...

KEY TASKS AND RESPONSIBILITIES o To promote and demonstrate corporate ethos and professional ways of working whilst adhering to Shropdoc values, Kindness, Quality, Development, Integrity, Community. o To attain, monitor and sustain service level targets and response times. o To promote within the team and strictly adhere to Shropdoc: Procedures Systems...

KEY TASKS AND RESPONSIBILITIES o To promote and demonstrate corporate ethos and professional ways of working whilst adhering to Shropdoc values, Kindness, Quality, Development, Integrity, Community. o To attain, monitor and sustain service level targets and response times.o To promote within the team and strictly adhere to Shropdoc: Procedures Systems...

We are looking for a Call handler to work in our Care Co-ordination Centre in Shrewsbury working for Shropshire Doctors Co-Operative Ltd (or more well known as Shropdoc). Your focus will be to coordinate and facilitate the care of patients being admitted to hospital from Medical Practices and our own Clinicians. **Working hours**: Permanent contract for...

We are looking for a Call handler to work in our Care Co-ordination Centre in Shrewsbury working for Shropshire Doctors Co-Operative Ltd (or more well known as Shropdoc). Your focus will be to coordinate and facilitate the care of patients being admitted to hospital from Medical Practices and our own Clinicians. **Working hours**: Permanent contract for...

**E-zec are looking for full time Call Handlers to join the team based at our contact centre in Shrewsbury. **The shift pattern is 4** on, 4 off (12 hours per day).** **The role** As a Call Handler you’ll play a key role in making sure our patients are treated with empathy, care and respect, from their very first phone call. You’ll work in our contact...

**E-zec are looking for full time (37.5 hours per week) Call Handlers to join the team based at our contact centre in Shrewsbury. This role is Monday-Friday, covering variable shifts between 08.00 and 18.00.** **The role** As a Call Handler you’ll play a key role in making sure our patients are treated with empathy, care and respect, from their very...

**E-zec are looking for full time Call Handlers to join the team based at our contact centre in Shrewsbury. This role is Monday-Friday, 09.00 to 17.00.** **The role** As a Call Handler you’ll play a key role in making sure our patients are treated with empathy, care and respect, from their very first phone call. You’ll work in our contact centre, as...

**E-zec are looking for full time Call Handlers to join the team based at our contact centre in Shrewsbury.** **We have the below shift patterns available.** - ** Monday-Friday, covering variable shifts between 08.00 and 18.00 (37.5 hours per week)**: - ** 4 on, 4 off (12 hours per day)** **The role** As a Call Handler you’ll play a key role in making...

We are looking for a Call handler to work in our Care Co-ordination Centre in Shrewsbury working for Shropshire Doctors Co-Operative Ltd (or more well known as Shropdoc). Your focus will be to coordinate and facilitate the care of patients being admitted to hospital from Medical Practices and our own Clinicians. **Working hours**: Permanent contract for...

We are looking for a Call handler to work in our Care Co-ordination Centre in Shrewsbury working for Shropshire Doctors Co-Operative Ltd (or more well known as Shropdoc). Your focus will be to coordinate and facilitate the care of patients being admitted to hospital from Medical Practices and our own Clinicians. **Working hours**: Permanent contract for...

E-zec are looking for bank (0 hour) Call Handlers to join the team based at our contact centre in Shrewsbury. Bank work is a fantastic opportunity to support an essential service to the NHS with the flexibility to suit your lifestyle.As a bank worker, in lieu of holiday pay, you will receive a salary uplift of 12.07% for each hour worked.The roleAs a Call...

**E-zec are looking for full time Call Handlers to join the team based at our contact centre in Shrewsbury.** **The role will be Monday to Friday (37.5 hours per week) covering shifts between 08.00 and 20.00.** **The role** As a Call Handler you’ll play a key role in making sure our patients are treated with empathy, care and respect, from their very...