Service Experience Colleague
7 months ago
Taskmaster are recruiting for a Service Experience Colleague for our client based in Rochdale, OL16.
You will be based at their Rochdale office with a mixture of office and home-base working when trainined on all systems.
Key infomation...
- 37.5 Hours a week
- Working acrossthe core hours of 8AM - 9PM
- Working alternate weekends
- Canfidates need to be flexible with hours
- Immediate start following a successful interview
What you'll be doing...
- Monitoring the flow of customer parcels
- Liaising with third-party partners
- Investigating and resolving customer queries
- Assisting colleagues with any issues or questions relating to thier service
What skills we need from you...
- Fantastic written and verbal communication skills
- Digitally savvy and confident IT skills
- Must feel confident highlighting issues and providing improvments
- Attention to detail, good worth ethic and ownership skills.
Applicants must have previous customer service experience and must be flexible to work Monday to Sunday.
- To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name._
**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks
**Salary**: From £11.84 per hour
Expected hours: 37.5 per week
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Rochdale, Greater Manchester (required)
Work Location: In person
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