Service Experience Colleague

5 months ago


Rochdale, United Kingdom Taskmaster Full time

Taskmaster are recruiting for a Service Experience Colleague for our client based in Rochdale, OL16.

You will be based at their Rochdale office with a mixture of office and home-base working when trainined on all systems.

Key infomation...
- 37.5 Hours a week
- Working acrossthe core hours of 8AM - 9PM
- Working alternate weekends
- Canfidates need to be flexible with hours
- Immediate start following a successful interview

What you'll be doing...
- Monitoring the flow of customer parcels
- Liaising with third-party partners
- Investigating and resolving customer queries
- Assisting colleagues with any issues or questions relating to thier service

What skills we need from you...
- Fantastic written and verbal communication skills
- Digitally savvy and confident IT skills
- Must feel confident highlighting issues and providing improvments
- Attention to detail, good worth ethic and ownership skills.

Applicants must have previous customer service experience and must be flexible to work Monday to Sunday.
- To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name._

**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks

**Salary**: From £11.84 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Rochdale, Greater Manchester (required)

Work Location: In person



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