Data Entry Executive

7 months ago


Maidstone, United Kingdom Demant Full time

About us- Founded over 50 years ago, Hidden Hearing are a private hearing healthcare company, we have centres across the UK, providing a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues.- #LI-GG1- Responsibilities- The Data Entry Executive is responsible for inputting a high volume of data from multiple sources into the company’s CRM database, ensuring that all necessary data is being entered and maintained. In addition, data must be verified and edited as needed.**This role will be Mon-Friday/08:30-17:00 and will be office based at our Maidstone Support Centre. There is no option for home-working.**

**Responsibilities**:

- Processing the daily incoming post, appointment requests, coupon information requests, goneaways and deceased. Update Diary Management contact record, all data entry must be accurate and data must be entered into the correct corresponding fields.
- Running daily data enhancement processes, including duplicate checking, moved tracking and tele-appending using appropriate quality control methods.
- Running daily mailing jobs for appointment confirmations / information packs, ensuring data is checked and fit for mailing, upload files to 3rd party SFTP and checking and approving the relevant proofs.
- Prepare data for incentive rewards, ensuring the eligibility criteria is correct, the data is checked and fit for purpose, the incentives are recorded, customer contact record updated and the audit log of rewards mailed is maintained for audit purposes.
- About you**Skills required**:

- Working knowledge of Microsoft Office - a basic understanding of excel is a must.
- Ability to enter / amend data into CRM system quickly and accurately.
- Strong attention to detail.
- Excellent organisational & administrative skills.
- Process driven.
- Previous experience in an admin / CRM marketing / data entry role
- Good understanding of GDPR
- Patience
- Happy to do repetitive tasks
- **Previous applicants need not apply**- Competencies- Qualifications


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