Band 4 Waiting List Co-ordinator

1 month ago


Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Our forward-thinking community mental health teams are seeking a Waiting List Co-ordinator to join their team. The role will be based in our City 3 team.

We are currently improving on how we work, to ensure that our team can provide an excellent service to our local communities; we have recently invested in numerous clinical lead posts to support our current multi-disciplinary teams to ensure we have nurse consultants, clinical nurse specialists, psychologists to name a few.

We are pleased to offer this opportunity to join the City 3 as a waiting list co-ordinator to maintain our managed waiting list. The role of the waiting list co-ordinator is to be a point of contact for service users pending allocation following their assessment.

It is the ideal time to join our collaborative team as we transform and develop the way we work -although this is a full-time role, we can be flexible and can offer some hybrid working and/or flexible working patterns if needed.

We would welcome you to contact us to discuss more about the role and arrange a time for you to visit the CMHT base and a chance to meet with members of our friendly, dedicated, and supportive team.

The role of the co-ordinator is to have routine telephone contact with the service user at set frequencies. The main responsibilities will be to assess if there are any changes within the service users mental state since their assessment and review any changes within the service user’s risks. The co-ordinator will also develop a Recovery plan with the service user and initiate some parts of this agreed treatment plan.

This clinical role requires you to be organised, have great written and verbal communication skills and be a great team player as you are working as part of the large multi-disciplinary team.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities.Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY



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