Fulfilment and Customer Service Coordinator

5 months ago


London, United Kingdom Andre Michael Ltd Full time

Andre Michael is a wholesale jewellery business supplying to the retail jewellery shops throughout the UK and Ireland. Established for nearly 10 years, we have built a business with strong foundations and longevity in mind.

We're looking for a new Fulfilment and Customer Service Coordinator, to join our expanding jewellery company This is a full time office-based job. (unable to work from home).

**Duties include but not limited to**
- Overseeing communication with customers on social media platforms.
- Processing returns, exchanges and repairs.
- Pack and dispatch orders using Royal Mail and other systems
- Quality control of products and fulfilment process
- Managing stock levels
- Place customer orders via our suppliers.
- Assist manager with ad-hoc tasks

**What we're looking for**
- An enthusiastic and confident team player.
- Proven customer service experience with a positive and friendly approach
- A great phone manner with the ability to speak with clients and customers in a relaxed and helpful manner
- Someone who is extremely organised.
- Strong attention to detail.
- Ability to switch between tasks day to day, depending on the needs of the office
- Someone who enjoys a busy, fast-paced work environment
- A self-driven individual who is great at managing their workload to meet deadlines
- A confident communicator looking to work as part of a close-knit team
- An interest in Jewellery.

**Location**

Our Hatton Garden Office

**Hours**

Monday - Friday, 8:45am - 5:15pm

**Contract**

Full Time

**Salary**: £32,500.00-£35,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Customer Service: 5 years (required)

Work Location: In person


  • Customer Service

    5 months ago


    London, United Kingdom Couverture and the Garbstore Full time

    Available Online and in London, Couverture and the Garbstore is the definitive one-stop shopping destination for all that is unique, inspiring and perhaps a little idiosyncratic. We are currently recruiting for a **Customer Service & Fulfilment Coordinator **to support the online team. As an essential part of the team, the primary duties will include...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...


  • London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...


  • London, Greater London, United Kingdom Customer Labs Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...


  • London, Greater London, United Kingdom Gift Republic Full time

    Job DescriptionAt Gift Republic, we are seeking a highly organized and detail-oriented Logistics and Fulfilment Executive to join our team. This role is responsible for coordinating daily logistics and order Fulfilment activities, ensuring the smooth and efficient flow of goods between warehouses and from warehouse to trade and dropship customers.Key...


  • London, Greater London, United Kingdom Gift Republic Full time

    Job Overview:The Logistics and Fulfilment Executive is responsible for coordinating daily logistics and order Fulfilment activities, ensuring the smooth and efficient flow of goods between warehouses and from warehouse to trade and dropship customers. This role involves understanding and complying with customer requirements, processing orders, coordinating...


  • London, Greater London, United Kingdom Gift Republic Full time £30,000

    Job OverviewThe Logistics and Fulfilment Executive plays a crucial role in ensuring the smooth and efficient flow of goods between warehouses and from warehouse to trade and dropship customers. This position involves understanding and complying with customer requirements, processing orders, coordinating shipments, managing inventory, and supporting the...


  • London, Greater London, United Kingdom Gift Republic Full time £30,000

    Job OverviewThe Logistics and Fulfilment Executive is a key role within Gift Republic, responsible for ensuring the smooth and efficient flow of goods between warehouses and from warehouse to trade and dropship customers. This position requires a strong understanding of logistics processes, warehousing, and order Fulfilment systems, as well as excellent...


  • London, Greater London, United Kingdom Gift Republic Full time £30,000

    Job OverviewThe Logistics and Fulfilment Executive plays a pivotal role in ensuring the seamless flow of goods between warehouses and from warehouse to trade and dropship customers. This position requires a strong understanding of customer requirements, order processing, and inventory management.Key ResponsibilitiesOrder Processing & Fulfilment: Process...


  • London, Greater London, United Kingdom Gift Republic Full time £30,000

    Job OverviewThe Logistics and Fulfilment Executive plays a pivotal role in ensuring the seamless flow of goods between warehouses and from warehouse to trade and dropship customers. This position requires a strong understanding of customer requirements, order processing, and inventory management.Key ResponsibilitiesOrder Processing & Fulfilment: Process...

  • Office Coordinator

    5 months ago


    London, United Kingdom Office Coordinator Full time

    **Company Overview** IGG is a dynamic, award-winning professional trustee company offering pragmatic, collaborative and professional trustee services to pension schemes throughout the country. We support trustees and sponsors to manage their schemes in an increasingly challenging regulatory environment. The 200+ strong team is made up of professionals who...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. This role will oversee the stock, storage, and fulfilment of all...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. This role will oversee the stock, storage, and fulfilment of all...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. This role will oversee the stock, storage, and fulfilment of all...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. This role will oversee the stock, storage, and fulfilment of all...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. The successful candidate will be responsible for managing the...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Supporter Services and Fulfilment ExecutiveBarnardo's is seeking an experienced professional to manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. The successful candidate will be responsible for managing the...


  • London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    About the RoleWe are seeking an experienced Supporter Services and Fulfilment Executive to join our team at Ashby Jenkins Recruitment. As a specialist charity recruitment agency, we pride ourselves on matching candidates to the most suitable roles in the not-for-profit sector.Key ResponsibilitiesManage the daily running of third-party service providers,...