Visitor Services Assistant
2 weeks ago
**Visitor Services Assistant**
**Based in Edinburgh**
**£11 - £11.50 per hour + holiday pay**
- 3 Days per week - 21 hours (Can be arranged Monday - Sunday)
- Immediate start date
- Fully office based
**Key responsibilities**:
- Opening and closing the museum
- Welcoming visitors
- Handling cash and issuing tickets
- Cashing up at the end of each day (including balancing bank deposits and sales reports)
- Selling and restocking items from the shop
- Maintaining a clean front of house
- Answering questions and enquiries or passing customers on to relevant member of staff
- Supervising the museum to ensure the safety of visitors and the collection
**What we're looking for:**
- Excellent communication skills and customer service
- Previous experience of cash handling
- Ability to remain calm in busy periods
- Good IT skills - particularly MS Office
**Desirable:**
- Previous experience working in heritage, history, or the arts
- Previous experience working in visitors services
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