Food and Beverage Assistant
7 months ago
Overview:
**Duties**:
- Deliver outstanding customer service to all guests, ensuring a memorable dining experience.
- Assist in the setup, execution, and breakdown of weddings, meetings, and other events.
- Accurately take and deliver food and drink orders, maintaining high service standards.
- Ensure the cleanliness and organisation of all service areas.
- Collaborate effectively with kitchen, bar, and event staff to ensure smooth service delivery.
- Address and resolve guest inquiries and complaints professionally and efficiently.
- Comply with all health and safety regulations and hotel policies.
**Requirements**:
- Previous experience in a food and beverage role within the hospitality industry.
- Proven experience in providing exceptional customer service.
- Familiarity with wedding and meeting setups and service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Positive attitude and a passion for hospitality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
**Preferred Qualifications**:
- A valid driver's license and reliable transportation due to the hotel's location.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment in a stunning location.
**Job Types**: Full-time, Permanent
Pay: £27,667.00 per year
**Benefits**:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Day range:
- Weekend availability
Physical setting:
- Fine dining restaurant
- Hotel
- Restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
**Experience**:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
Reference ID: FHH/FBA
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