Food and Beverage Assistant

3 weeks ago


Ware, United Kingdom Fanhams Hall Hotel Full time

Overview:
**Duties**:

- Deliver outstanding customer service to all guests, ensuring a memorable dining experience.
- Assist in the setup, execution, and breakdown of weddings, meetings, and other events.
- Accurately take and deliver food and drink orders, maintaining high service standards.
- Ensure the cleanliness and organisation of all service areas.
- Collaborate effectively with kitchen, bar, and event staff to ensure smooth service delivery.
- Address and resolve guest inquiries and complaints professionally and efficiently.
- Comply with all health and safety regulations and hotel policies.

**Requirements**:

- Previous experience in a food and beverage role within the hospitality industry.
- Proven experience in providing exceptional customer service.
- Familiarity with wedding and meeting setups and service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Positive attitude and a passion for hospitality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

**Preferred Qualifications**:

- A valid driver's license and reliable transportation due to the hotel's location.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment in a stunning location.

**Job Types**: Full-time, Permanent

Pay: £27,667.00 per year

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Day range:

- Weekend availability

Physical setting:

- Fine dining restaurant
- Hotel
- Restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: FHH/FBA



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