CRM Executive
1 month ago
**CRM Executive**
We are looking for an ambitious marketeer who is self-motivated and has 2+ years experience in a CRM. you will require a passion for all things related to customer journeys, lifecycles and trending marketing tactics.
**What you will do at LOVALL**
- Based on customer insights, develop and execute online CRM communications that drive measurable results and customer engagement
- Report into the Head of Paid media and help track performance against monthly and weekly targets
- Form an in-depth understanding of our customer through a lifecycle, churn, and behaviors
- Identify and execute testing opportunities within the customer lifecycle
- Work with CRM systems, tools to ensure best in class delivery for all channels and customer segments
- Work closely with Heads of, creative and marketing teams to ensure deadlines are met and inline with the wider business calendar
- Understand the technical details behind channel communications and identify and resolve issues
- Track and understand commercial objectives and suggest activity based on channel knowledge and previous performances
**We would love it if you**:
- 2+ years in a CRM marketing
- Experience using Klaviyo
- Passionate about customers and providing a great customer experience
- Comfortable with change and promotes agility in self and ways of working
- Naturally curious and growth driven
- High attention to detail
- Confident on Excel, with strong data analysis skills.
- The ability to work well within a team.
**Benefits at LOVALL**
- Hybrid Working - WFH - collaboration is at the heart of everything we do. While online collaboration tools have come a long way, there is nothing like gathering around the same keyboard or whiteboard and bringing ideas to life Equally we understand just how important it is to get a work-lifestyle balance. For this reason, we like our marking team to be in the office at least three days per week.
- Macbook or choice of hardware
- 50% off all products for yourself, family and friends
- Work From Home - up to 2 days per week
- A collaborative, creative and inspiring working environment
- A truly flexible working culture with Flexi-time
- EPA Programme - 24 hour support & face2face sessions
- Be apart of regular social events
- Competitive salary
- Birthday off
- Competitive holiday allowance
**Job Types**: Full-time, Permanent
**Salary**: From £25,000.00 per year
Ability to commute/relocate:
- Cannock: reliably commute or plan to relocate before starting work (required)
**Experience**:
Work Location: Hybrid remote in Cannock
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