Financial Inclusion Officer
2 weeks ago
**About The Role**:
North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England’s top holiday destinations and a place where people positively choose to live.
You will be providing a valuable financial inclusion service to all of our residents in order to reduce financial exclusion across our district.
You will work with a range of new and existing customers who require advice, support and monitoring across all areas of financial inclusion, including debt advice, welfare benefits advice and financial capability.
You will be supporting tenancy sustainment by enabling customers to manage their financial commitments to be able to retain suitable accommodation and prevent homelessness where possible. Alongside the prevention of wider personal debts and income maximisation.
You will be working as part of a team responsible for the delivery of a high quality service to all customers across People Services.
This a part time post, 19 hours per week.
**About You**:
- Extensive knowledge of a wide range of benefits (including welfare reform) together with excellent knowledge of working in an advisory role
- Experience of handling case work and referring to relevant organisations
- Understanding the principals of budgeting for low income families
- Good understanding of equality and diversity.
You will:
- Deliver a customer focused financial inclusion service which embraces North Norfolk District Council’s culture, current and future legislation, policy and procedure and best practice.
- Provide a tailored service to help customers manage their finances and improve their financial capability avoiding legal action and potential eviction. Working closely with People Services to prevent homelessness, ensuring appropriate support has been offered prior to eviction action.
- Hold a driving licence and have the ability to drive as this role will require extensive travel across all of the district.
- Provide advice and assistance to customers, helping them find solutions to difficulties with claiming benefits, multiple debts and poverty.
- Offer guidance and support to vulnerable customers to help them manage their finances and prevent debt build up. Operate flexible working hours to make sure all customers have access to this service.
- Ensure good standards of case management are maintained on the relevant financial computer systems, recording all notes/actions clearly, accurately and appropriately.
The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.
Interviews will be held on 26/03/2024.
For an informal discussion please contact: Emma Peck on 01263 516229 or Deborah Baldwin on 01262 516121
**About Us**:
We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value difference in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit.
Our coast and environment are really important to us. We have a net zero strategy, and a team of people working to deliver these important initiatives.
As one of the largest employers in the district, we offer a number of benefits that are open to all employees. We have a really supportive culture of enabling our people to learn and grow through attending courses, e-learning, and their day to day job roles. Our office in Cromer is clean, modern and light with onsite lunchtime catering, and free onsite parking.
We have an active health and well-being group with a new strategy, mental health first aiders, employee assistant program, employee discounts portal, and salary sacrifice schemes (bikes, home electricals and EV car leasing).
We have a great forum for communication with regular updates from Directors and Chief Executive, employee voice through our Staff Focus Group, and great working relationship with Unison, our onsite recognised union.
Most people that work for North Norfolk District Council can enjoy a great work life balance, as part of our hybrid approach to work. If your role supports hybrid working, and we've shown you all that we need to for your job role, all we ask is that you have a stable and reliable internet connection.
In terms of the numbers, if you are new to the public sector, you’ll enjoy 25 days holiday per year plus bank holidays, and when you’ve been with us for five years, this increases to 30 days (assuming the role is full time). We provide access to a great pension scheme, based on your local authority career average earnings.
-
Financial Inclusion Officer
2 weeks ago
Cromer, United Kingdom North Norfolk District Council Full time**About The Role**: *** - North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England’s top holiday destinations and a place where people positively choose to live.- You will be providing...
-
Financial Reporting Analyst
4 days ago
Cromer, United Kingdom Pontoon Remote Work Freelance Full timeFinancial Reporting Analyst 6 months initial FTC (with a view of going Perm) Bacton (travel to St Fergus required) Salary circa £45,000 per annum + additional benefits Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all...
-
Cancer Information and Support Officer
2 weeks ago
Cromer, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeJob summary 12 month fixed term contract/secondment opportunity The NNUH Cancer Services team are proud to be working in partnership with NNUH Hospitals Charity and the Norfolk & Waveney ICB to expand the delivery of patient cancer information and support services. As a Cancer Information and Support Officer, you will provide information and support...
-
Junior Accounts Administrator
4 weeks ago
Cromer, United Kingdom Paul Charles Recruitment Ltd Full timeOur client is keen to employ aJunior Accounts Administratorwho will based in their offices in Cromer. Because of their location, it is easy to shop or spend your lunch break on the beach!!! They are a multi-faceted organisation with its roots in financial services. It has adopted a consistently successful strategy for expansion via a combination of organic...
-
Customer Advisor
3 weeks ago
Cromer, United Kingdom Boots Full timeJob Reference: 196195BR Cromer, Church Street Permanent Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...
-
Recruitment Consultant
4 days ago
Cromer, United Kingdom Recruitment Professionals Full timeRecruitment Professionals is a leading recruitment agency seeking for a recruitment consultant for a fantastic recruitment agency in Cromer. **DUTIES INCLUDE**: - Client Engagement: As a recruitment consultant you will work closely with employers and hiring managers to understand their specific staffing requirements. This is an exciting opportunity to...
-
Administrator
4 weeks ago
Cromer, United Kingdom North Norfolk Foodbank Full time**North Norfolk Foodbank Administrator** **Reports to: North Norfolk Foodbank Manager** **Hours**:Part time 25 hours per week including a 30 minute break each day for lunch. Although the majority of the work would be 4 days a week, 8.45am - 3.00pm, there may be a requirement for some evening / weekend work to fulfil the role. Hours will be flexible to...
-
Cost Accounting Manager
2 weeks ago
Cromer, Norfolk, United Kingdom Airbus Full timeCost Accounting Manager ( + Price Auditing)SECURITY CLEARANCE:The ability to obtain UKSV SC Clearance is essentialLOCATION:Stevenage or Newport as a home site (Typically 3 days a week in the office, 2 days remote) The initial learning period will require you to be on site 5 days a week to begin withTRAVEL:Frequent travel between Stevenage and Newport...
-
Administrator
2 weeks ago
Cromer, Norfolk, United Kingdom North Norfolk Foodbank Full timeNorth Norfolk Foodbank AdministratorReports to: North Norfolk Foodbank ManagerHours:Part time 25 hours per week including a 30 minute break each day for lunch. Although the majority of the work would be 4 days a week, 8.45am - 3.00pm, there may be a requirement for some evening / weekend work to fulfil the role. Hours will be flexible to accommodate this...
-
Service Charge Accounts Assistance
4 weeks ago
Cromer, United Kingdom LRPM Full timeAbout the Company LRPM is a fast-growing business with a friendly team based in our head office in Cromer. As a business, customer service and team working is incredibly important to us. The Role Key Responsibilities: - Preparing service charge accounts in a timely manner adhering to individual leases - Liaising with Property Manager to put together...
-
Volunteer Divisional Secretary
1 week ago
Cromer, United Kingdom SSAFA Full timeThis role covers Cromer and surrounding areas. Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you! **What is a Divisional Secretary?** The is a key role involving administration and...
-
Rostering Expert
4 weeks ago
Cromer, United Kingdom Elite Care (Cromer) Ltd Full time_Responsibilities_ _ 1. _The Roster Manager role is to carry out a variety of rostering activities for staff in an accurate and timely manner. The rostering activities carried out must be within the scope of the care workers’ contracts of employment, company policies and procedures, and contracted hours of support. _ 2. _The Roster Manager has the...
-
Care Support Worker
2 weeks ago
Cromer, United Kingdom Norse Group LTD Full time**Do you want to be part of the team at Benjamin Court that make a real difference to the lives of our residents/tenants?** **Care Support Worker** **£12.60 per hour** **Cromer** **31.25 hours per week - days** We are recruiting for Care Support Workers to join the team at Benjamin Court Whether you are experienced or new to the industry, working for...
-
Service Charge Accounts Assistance
2 weeks ago
Cromer, Norfolk, United Kingdom LRPM Full timeAbout the CompanyLRPM is a fast-growing business with a friendly team based in our head office in Cromer. As a business, customer service and team working is incredibly important to us.The RoleKey Responsibilities: Preparing service charge accounts in a timely manner adhering to individual leases Liaising with Property Manager to put together budgets and...
-
Care Support Worker
4 weeks ago
Cromer, United Kingdom Norse Group Full time**Do you want to be part of the team at Benjamin Court that make a real difference to the lives of our residents/tenants?** **Care Support Workers** **£11.75 per hour** **Cromer** **Part Time Opportunity Available working 18 hours per week on Nights** We are recruiting for a Care Support Worker to join the team at Benjamin Court. Whether you are...
-
Project Worker
2 weeks ago
Cromer, United Kingdom Sanctuary Group Full timeProject WorkerCabbell Road, Cromer, NR27 9HU £12.50 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, Cabbell Road, Cromer. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people...
-
Night Concierge
2 weeks ago
Cromer, United Kingdom Sanctuary Group Full timeNight Concierge Cromer Homeless Supported Housing, NR27 9HU £11.61 per hour 31.5 hours per week – 4 nights on followed by 4 nights off on a rolling rota Sanctuary Supported Living is delighted to be recruiting for a Night Concierge at our homelessness scheme, Cabbelll Road, Norfolk. At Sanctuary Supported Living, we specialise in delivering a wide...
-
Night Concierge
2 weeks ago
Cromer, United Kingdom Sanctuary Group Full timeNight Concierge Cromer Homeless Supported Housing, NR27 9HU £11.61 per hour 31.5 hours per week – 4 nights on followed by 4 nights off on a rolling rota Sanctuary Supported Living is delighted to be recruiting for a Night Concierge at our homelessness scheme, Cabbelll Road, Cromer. At Sanctuary Supported Living, we specialise in delivering a wide...
-
Care Team Leader
6 days ago
Cromer, United Kingdom Norse Group Full time**Do you want to be part of the team at Benjamin Court, that make a real difference to the lives of our residents/tenants?** **For a limited time, join us now and receive £300 bonus!!** **Care Team Leader** **£13.00 per hour** **Cromer** **Part Time Opportunities** We are recruiting for Care Team Leaders to join the team at **Benjamin Court **working...
-
Care Team Leader
4 weeks ago
Cromer, United Kingdom Norse Group Full time**Do you want to be part of the team at Benjamin Court that make a real difference to the lives of our residents/tenants?** **Care Team Leader** **£13.00 per hour** **Cromer** **Part Time Opportunity working 28 hours per week on days & nights** We are recruiting for Care Team Leaders to join the team at Benjamin Court. Whether you are an experienced...