Concierge Associate

6 months ago


London, United Kingdom Purple Dragon Play Full time

Are you ready to join the Purple Dragon family and be a part of something extraordinary? Purple Dragon isn't just your typical family members' club; it's a magical haven where families escape the hustle and bustle of big city life to create unforgettable moments together. We are proud to be recognised as the world's best family club, with awards to prove it, and we need passionate individuals to help us continue making magic happen.

**Job Title**: Concierge Associate

**Reporting To**: Concierge Manager, Assistant General Manager, General Manager

**Your Mission**:As a Meet & Greet Associate at Purple Dragon Chelsea, you'll play a vital role in bringing our vision to life. You're the guardian of our members' happiness and the key to creating seamless, worry-free experiences. Your mission is to make every family's visit unforgettable, including checking in our members correctly, being the first point of contact and the first impression.

**Responsibilities**:

- Greet our members and visitors, following our impeccable Standards of Service.
- Effortlessly manage club access and check-in/check-out members.
- Ensuring everyone follows our Club's Terms & Conditions.
- Make sure children are not left unattended when leaving or checking in the club.
- Ensure personal belongings are kept properly, like buggies, and organise the cloakroom neatly.

**Skills & Experience Needed**:

- Minimum 1 year of work experience as a Host, Receptionist, Reservations, Sales, or Memberships associate in a 5-star hotel, Members Club, upscale Education, Hospitality, or Retail setting.
- Practical knowledge of Reception Software, Policies, and Procedures (desired).
- The ability to use and an eagerness to learn how to use our system and understand our unique procedures are crucial for success in this role.
- Multilingual skills (desired).

**Your Persona**:

- Ability to connect with children and adults alike.
- Great communication skills.
- Patient, caring, and great manners.

**Job Specifics**:

- Hourly pay: £13.15 per hour, plus a non-contractual Monthly Service Charge, based on days worked and performance.
- You will be scheduled to work weekends (5 x 9-hour shifts).
- The club opens at 9:30 am and closes at 7 pm, so no early or late shifts are required. We also rest between Christmas and New Year's Day.
- Recognition and Awards Scheme: Join a team that values and celebrates excellence. Purple Dragon is proud of its recognition and awards, and as a member of our team, you'll have the opportunity to be a part of this culture of achievement and success.

**Job Type**: Full Time

**Job Types**: Full-time, Permanent

Pay: £13.15 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free flu jabs
- Referral programme

Schedule:

- Day shift

Application question(s):

- Please describe in one sentence what great customer service means to you.

Work Location: In person


  • Concierge Associate

    3 days ago


    London, Greater London, United Kingdom The Landmark London Full time

    The Landmark London is a world-renowned hotel located in the heart of London, offering an exceptional service experience to its guests. We are currently seeking a highly motivated and enthusiastic Luggage Porter to join our Concierge Team on a permanent basis.This role will involve delivering luggage to guests in line with LQA leading standards, within 10...


  • London, Greater London, United Kingdom Rh45 Ltd Full time

    The role of Luxury Residential Concierge Associate at Rhodium is an exciting opportunity to deliver exceptional service to residents and their guests in a luxurious setting. As a key member of the Concierge team, you will be responsible for providing high levels of customer satisfaction while working collaboratively with colleagues to ensure seamless service...

  • Concierge

    5 months ago


    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...


  • London, Greater London, United Kingdom Corecruitment Full time

    Job Title: Luxury Residential Building Concierge Associate - LondonSalary: £30,000 per annumLocation: London, UKWe are seeking a highly experienced and skilled Concierge Associate to join our luxury residential building in the heart of London. The successful candidate will provide exceptional customer service to residents, guests, and contractors, ensuring...

  • Day Concierge

    1 month ago


    London, Greater London, United Kingdom Pertemps Full time

    We are seeking a Day Concierge to join our dynamic Housing Association team in East London. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of our residents, while maintaining high service standards in a newly developed site.Key Responsibilities:Support the Head Concierge in day-to-day operations,...

  • Day Concierge

    3 weeks ago


    London, United Kingdom Pertemps Full time

    Day Concierge (East Ham) Client: Housing Association  Location: East London Duration: 6 month fixed term contract (with potential extension) Working Hours: 9.00am to 6.00pm  Salary: £27,000 pro rata  Interviews: ASAP Please note an SIA licence is essential for this role. We are seeking a Day Concierge to join a dynamic Housing Association team in East...

  • Day Concierge

    1 month ago


    London, United Kingdom Pertemps Full time

    Day Concierge (Plaistow) Client: Housing Association  Location: Plaistow, East London Duration: 6 month fixed term contract (with potential extension) Working Hours: 9.00am to 6.00pm  Salary: £27,000 pro rata  Interviews: ASAP Please note an SIA licence is essential for this role. We are seeking a Day Concierge to join a dynamic Housing Association team...

  • Night Concierge

    1 month ago


    London, United Kingdom Rosewood UK - Rosewood London Full time

    RoleWe are currently looking for a Night Concierge to join our team of associates at Rosewood London. Our Night Concierges are entrusted with ensuring our guests stay is a unique and smooth experience by assisting in providing true insights into London locals' culture. Within a 14-day period you will work 7 night shifts, each lasting 12 hours.Key...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Head ConciergeJob Summary: We are seeking a highly experienced and skilled Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service, managing the day-to-day operations of the concierge desk, and overseeing the team's...

  • Concierge Associate

    3 weeks ago


    London, Greater London, United Kingdom Rosewood UK - Rosewood London Full time

    Key Responsibilities:Deliver exceptional guest experiences by providing insider knowledge of London and the surrounding area.Run the concierge desk efficiently, ensuring a refined and intuitive service.Create personalized itineraries that exceed guest expectations.Supervise Luggage Porters and Door Persons.Requirements:A passion for guest service and a...

  • Day Concierge

    6 months ago


    London, United Kingdom FirstPort Full time

    **Job Role**:Day Concierge **Location**:Westminster **Salary**:£27,248 per annum, plus benefits **Job Sector**:Large & Complex **Hours**:Monday to Friday - 7:30am to 3:30pm and Saturday 8am to 12pm. **The job role** As Concierge you will contribute to our vision of being the **UK's favourite** residential property manager by: - Provide a high...

  • Concierge

    6 months ago


    London, United Kingdom GLL Full time

    GLL is looking for a Concierge at Phoenix Fitness Centre and Janet Adegoke Swimming Pool. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Concierge, you'll enjoy making a difference to every person who walks through our...

  • Concierge Coordinator

    5 months ago


    London, United Kingdom Rosewood Hotel Group Full time

    **General Information**: - Country/Region- United Kingdom- Province/City- London- Location- Rosewood London- Department- Rooms - Front Office- Job Type- Full-time Permanent**Role** We are currently looking for a - **Concierge Coordinator** to join our team of associates at Rosewood London. Our - **Concierge Coordinator **is appointed to provide information...

  • Night Concierge

    3 weeks ago


    Central London, London, United Kingdom Rosewood London Full time

    RoleWe are currently looking for aNight Conciergeto join our team of associates at Rosewood London. Our Night Concierges are entrusted with ensuring our guests stay is a unique and smooth experience by assisting in providing true insights into London locals culture. Within a 14-day period you will work 7 night shifts, each lasting 12 hours.Key expectations...


  • London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico is delighted to announce a fantastic opportunity for a Head Concierge to join our high-performing team based at a well-known bank in the heart of the cityThe friendly welcome from our Concierge team impacts the first impressions visitors have of our clients’ business.  They provide the highest level of client care through a...

  • Concierge

    5 months ago


    London, United Kingdom Notting Hill Genesis Full time

    Job Introduction Passionate about helping people and providing amazing customer service? We need you!  Our Places and Estates Team is looking for 2 dedicated concierge officers to join our diverse team, providing hands-on assistance to residents and delivering exceptional customer service. We are committed to ensuring that all our residents,...

  • Night Concierge

    3 weeks ago


    Rosewood London, UK, United Kingdom myGwork Full time

    This job is with Rosewood London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. RoleWe are currently looking for a Night Concierge to join our team of associates at Rosewood London. Our Night Concierges are entrusted with...

  • Concierge

    6 months ago


    London, United Kingdom Add Property Full time

    **Job Title**:NightConcierge **Department**:Front of House **Location**:Fulham **Work Schedule**:8 pm-8 am, 4 days on 4 days off **Salary**:Up to £28,000 **Job Summary**: The **Concierge** is primarily responsible for front-of-house customer service routines associated with the development/s, ensuring the highest quality of service in compliance with...


  • London, Greater London, United Kingdom AccorHotel Full time

    An exciting opportunity awaits an exceptional Residences Night Concierge Assistant to join the Residences Department at Raffles London at the OWO.Reporting into the Residences Relations Manager, the successful candidate will be responsible for the overnight running of the residential concierge services at The OWO Residences by Raffles.Working closely with...

  • Concierge

    5 months ago


    London, United Kingdom A2Dominion Housing Group Ltd. Full time

    **Concierge** **Salary: £23,000-£25,000 (dependent on experience)** **Contract: 12 months fixed term contract, 35 hours per week** **Location: Burford Wharf, Stratford (on-site)** **About us** We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services. We operate across London...