Concierge

3 months ago

London, United Kingdom A2Dominion Housing Group Ltd. Full time

**Concierge**
**Salary: £23,000-£25,000 (dependent on experience)**
**Contract: 12 months fixed term contract, 35 hours per week**
**Location: Burford Wharf, Stratford (on-site)**

**About us**
We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to house building, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

**About the role**
This is an exciting opportunity to join our Environmental Services team as a Concierge within our Housing Services Department. You will be providing a high-quality concierge estate management service to residents of Burford Wharf.

**More about the role**
- Overseeing contractors responsible for cleaning and maintaining communal areas, both indoors and outdoors, on a weekly basis and as needed.
- Regularly checking for any maintenance issues in the building including, light bulbs, damage, defects and major graffiti and reporting this to the maintenance department and leasehold service officer.
- Reporting large items left on the estates and arrange clearance
- Reporting any abandoned vehicle on the estates and arrange removal
- Monitoring and inspecting the estates daily and report to Environmental Services.
- Completing Anti-Social Behaviour initial complaints forms and forwarding these to Head Office
- Put up notices and deliver leaflets/ letters and newsletters to residents.
- Assisting the sales team with enquiries from potential buyers and show buyers around the properties when necessary

**More about you**
- Ability to communicate clearly and courteously with residents, visitors, and contractors
- You are organised and can confidently handle multiple tasks and requests simultaneously.
- Basic knowledge and understanding of basic maintenance tasks and knowing when to call in professionals.
- Knowledge of the local area including amenities, services, transportation (desirable, not essential.)

**Choosing us is easy**
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

**We offer a wide range of staff benefits. For this role, these include**:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.

**Meeting the role requirements**

**A2Dominion are proud to be a family friendly employer.**
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”

**Job Types**: Full-time, Temporary
Contract length: 12 months

Pay: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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