Head Concierge

5 months ago

London, United Kingdom Haymarket Hotel - Concierge Full time

We have an exciting opportunity for a Head Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical way.

This is a hands-on, management role and will suit someone who likes working with ambitious, friendly and hardworking people in a down to earth setting. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and assisting with the check ins and check outs. The Head Concierge also manages the team including luggage porters and Junior Concierge.

**What we offer**
- Perkbox - A team member platform offering a huge variety of discounts and our reward and recognition program
- Wagestream - An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more

**What you need**:

- Experience of leading and managing a team
- Excellent attention to detail
- Passion for providing first class customer service
- Strong organisational and communication skills
- Customer focus
- Warmth and impeccable presentation
- A clean UK driving license
- Minimum of three years’ experience in a similar role or Senior concierge role in a 5* Hotel - Gold Key are an asset

**Why join Firmdale Hotels?**

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
- Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

INDMANAGE

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom Knightsbridge Hotel - Concierge Full time

    We have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the Knightsbridge Hotel. Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and...

  • Head Concierge

    5 months ago

    London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for a Head Concierge to join our highly successful team here at The Soho Hotel. Reporting to the Hotel General Manager, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical...

  • Concierge

    5 months ago

    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Assistant Head Concierge

    5 months ago

    London, United Kingdom COMO Hotels and Resorts Full time

    COMO Metropolitan London, UK **Property**: COMO Metropolitan London **Position**: Assistant Head Concierge **Base Location**: COMO Metropolitan London **Department**: Front Office - Concierge **Reporting to**: Head Concierge **Tasks/Responsibilities**: - Plan and ensure the hotel is ready for the day’s business - preparing for the morning meeting and...

  • Head Concierge

    6 months ago

    London, United Kingdom NoMad Hotel Full time

    NoMad London, a new luxury lifestyle hotel takes residence in the heart of Covent Garden inside the historic, grade II-listed building famously known as The Bow Street Magistrates’ Court. As the NoMad’s first presence outside the United States, NoMad London continues to offer a culture of gracious hospitality combined with understated elegance and...

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom The BoTree Full time

    The BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for an **Assistant** **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Assistant Head Concierge** role is to deliver a warm welcome to all our guests....

  • Head Concierge

    5 months ago

    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Colindale...

  • Head Concierge

    6 months ago

    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Gallions...

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom The Ned Full time

    **Assistant Head Concierge**: Key ambassadors of The Ned, from welcoming guests at our doors to tailoring their stay in London at the Concierge desk, our Concierge Team are knowledgable, warm and welcoming, ensuring our guests have 5* experience. The Assistant Head concierge is a key member of the front of house team who will play a pivotal role in the...

  • Head Concierge

    5 months ago

    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:King &...

  • Head Concierge

    6 months ago

    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Westbourne...

  • Residential Head Concierge

    2 weeks ago

    City of London, South East, United Kingdom Portico Full time

    Portico are on the lookout for an experienced Head Concierge to oversee our team at an exclusive residential development in the City.The Head Concierge will be a visible presence, showing the confidence to oversee all aspects of the contract including the development of the services for the residents and of course our Concierge team! The successful candidate...

  • Corporate Head Concierge

    1 month ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico is delighted to announce a fantastic opportunity for a Head Concierge to join our high-performing team based at a well-known bank in the heart of the cityThe friendly welcome from our Concierge team impacts the first impressions visitors have of our clients’ business.  They provide the highest level of client care through a...

  • Corporate Head Concierge

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Head ConciergeJob Summary:We are seeking a highly skilled and experienced Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service and ensuring the smooth operation of our concierge desk and associated services.Key...

  • Corporate Head Concierge

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Head ConciergeJob Summary: We are seeking a highly experienced and skilled Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service, managing the day-to-day operations of the concierge desk, and overseeing the team's...

  • Head Concierge

    4 weeks ago

    London, United Kingdom Rendall & Rittner Full time

    Share this vacancy: Ref20362LocationBermondsey Works - 399 Rotherhithe New Road , London , SE16 3DHEmployment typeFull-TimeWorking pattern4 Days On, 4 Days Off – 0700 - 1900Salary30000DepartmentConciergeRegionCentral LondonClosing date11/11/2024Description Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a...

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom Maybourne Hotel Group Full time

    The Berkeley - Concierge - Full time **Assistant Head Concierge** **The Berkeley** A fantastic opportunity has arisen for an experienced and passionate **Assistant Head** **Concierge **to join the** Concierge** team at The Berkeley. With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished...

  • Head of Concierge

    4 weeks ago

    london, United Kingdom Insignia Group of Companies Full time

    Insignia are seeking an experienced Head of Lifestyle Services for our London office. The primary responsibility is to improve Insignia’s member experience through the management of the Concierge services and the travel department. This position also holds accountability for instilling consistency of Insignia standards as well as generating and promoting...

  • Head of Concierge

    3 weeks ago

    London, United Kingdom Insignia Group of Companies Full time

    Job Description Insignia are seeking an experienced Head of Lifestyle Services for our London office. The primary responsibility is to improve Insignia’s member experience through the management of the Concierge services and the travel department. This position also holds accountability for instilling consistency of Insignia standards as well as generating...