Corporate Head Concierge

1 month ago


London, United Kingdom Portico Corporate Reception Management Full time
Job Description

Portico is delighted to announce a fantastic opportunity for a Head Concierge to join our high-performing team based at a well-known bank in the heart of the city

The friendly welcome from our Concierge team impacts the first impressions visitors have of our clients’ business.  They provide the highest level of client care through a personalized bespoke service to all visitors and bank staff that use the Concierge desk and associated services. The Concierge team also oversees the day to day running of the lifestyle platform and promoting this within the business.

The Head Concierge will balance their concierge duties with their head of department duties such as overseeing the financial aspects of the team in the form of sales, stock and monthly reports. They will organize meetings with PA’s presenting new offerings to the business and oversee the smooth running of the Concierge Lifestyle platform and app.  

Shifts: 40 hours per week, Monday – Friday with rotating shifts between 7am-6:30pm
Salary: £40,000


Qualifications

Our ideal candidates: -

  • The ability to build strong working relationships with colleagues and clients.
  • Drive for and ability to comply with high standards.
  • Easily engages in conversation and develops rapport with others.
  • Pays attention to detail.
  • Intuitive & interested in other people.
  • Flexible and adaptable to manage differing client needs.
  • Enthusiastic and motivated to deliver great service.
  • Organised and able to prioritise work activity.
  • Experience with Audio Visual services is desirable.

The ideal candidate will come from a customer service role within a high-end environment.



Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Head ConciergeJob Summary: We are seeking a highly experienced and skilled Corporate Head Concierge to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service, managing the day-to-day operations of the concierge desk, and overseeing the team's...


  • London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Head Concierge

    5 months ago


    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Head Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical way. This is a hands-on, management role and...


  • London, United Kingdom Knightsbridge Hotel - Concierge Full time

    We have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the Knightsbridge Hotel. Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Corporate Concierge LeadJob Summary:We are seeking a highly skilled Corporate Concierge Lead to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional client service and ensuring the smooth operation of our concierge services.Key Responsibilities:Provide personalized...

  • Head Concierge

    5 months ago


    London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for a Head Concierge to join our highly successful team here at The Soho Hotel. Reporting to the Hotel General Manager, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical...

  • Concierge

    5 months ago


    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...


  • London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico are on the lookout for an experienced Head Concierge to oversee our team at an exclusive residential development in the City. The Head Concierge will be a visible presence, showing the confidence to oversee all aspects of the contract including the development of the services for the residents and of course our Concierge team!  The...

  • Corporate Concierge

    5 months ago


    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...


  • London, United Kingdom COMO Hotels and Resorts Full time

    COMO Metropolitan London, UK **Property**: COMO Metropolitan London **Position**: Assistant Head Concierge **Base Location**: COMO Metropolitan London **Department**: Front Office - Concierge **Reporting to**: Head Concierge **Tasks/Responsibilities**: - Plan and ensure the hotel is ready for the day’s business - preparing for the morning meeting and...

  • Head Concierge

    6 months ago


    London, United Kingdom NoMad Hotel Full time

    NoMad London, a new luxury lifestyle hotel takes residence in the heart of Covent Garden inside the historic, grade II-listed building famously known as The Bow Street Magistrates’ Court. As the NoMad’s first presence outside the United States, NoMad London continues to offer a culture of gracious hospitality combined with understated elegance and...


  • London, United Kingdom The BoTree Full time

    The BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for an **Assistant** **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Assistant Head Concierge** role is to deliver a warm welcome to all our guests....

  • Head Concierge

    5 months ago


    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Colindale...

  • Head Concierge

    6 months ago


    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Gallions...

  • Corporate Concierge

    5 months ago


    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...


  • London, United Kingdom The Ned Full time

    **Assistant Head Concierge**: Key ambassadors of The Ned, from welcoming guests at our doors to tailoring their stay in London at the Concierge desk, our Concierge Team are knowledgable, warm and welcoming, ensuring our guests have 5* experience. The Assistant Head concierge is a key member of the front of house team who will play a pivotal role in the...

  • Head Concierge

    5 months ago


    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:King &...

  • Head Concierge

    6 months ago


    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Head Concierge **Location**:Westbourne...


  • City of London, South East, United Kingdom Portico Full time

    Portico are on the lookout for an experienced Head Concierge to oversee our team at an exclusive residential development in the City.The Head Concierge will be a visible presence, showing the confidence to oversee all aspects of the contract including the development of the services for the residents and of course our Concierge team! The successful candidate...

  • Corporate Concierge

    6 months ago


    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...