Aftersales Coordinator
6 days ago
An automotive engineering business who are expanding, thriving and reaching new heights who are looking for a Aftersales Coordinator to join their further growth, Paying £33,000 to £36,000 per annum.
Job Title : Aftersales Coordinator
Salary : £33,000 to £36,000 per annum plus benefits
Location : Bristol
Hours : Monday to Friday - Full time
To Start : ASAP
Contract : Permanent
This leading engineering / manufacturing organisation hold a highly reputable client base which is further growing by the day. Established for over 40 years, paving their way to be a market leader within their sector where further progression will be availablein the future. This business holds their employee's in the highest regard and offer stability, a family orientated and team spirited environment to work within.
This position as Aftersales Coordinator / Warranty Coordinator / Service Coordinator will see you Coordinating are arranging onsite repairs with the production planner and to coordinate within the warranty department. This will see you carrying out dutiessuch as:
- Liaising with master scheduler regarding any vehicles that require repairs.
- Building up a national network of repair companies to provide our clients with a national service for repairs.
- Coordinate subcontract engineers for onsite repairs and troubleshooting
- Quote for after sales repairs and service
- Coordinate any warranty claims through to Customer satisfaction
- Verify and document specific Warranty policies for OEM clients
- Produce reports for warranty issues
- Liaise with Production and engineering regarding any reoccurring issues
- Maintain NCR process
- Find the most cost-effective way to resolve the issues and escalate to Ops director as necessary
For further information, please call Richard Hughes on /.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
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